Customer Success Manager, Tech
monday.com
New Business Sales Manager
HopSkipDrive
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, California, Colorado, District of Columbia, Florida, Illinois, Kansas
Visit company websiteSalary
💰 $150,000 - $250,000 per year
Job Level
SeniorLead
About the role
- Lead with Empathy & Urgency: Prioritize speed but also empathy, humility, and gratitude in your leadership approach. No deal is exactly the same, and no one rep has the same strengths that should be fostered. Leaders should always have high integrity, and resilience, be adaptable, and motivated to drive progress.
- Foster Accountability: Expect – and empower – your team to demonstrate extreme ownership over their goals, quotas, and outcomes of our team.
- Grow Market Share & Influence: The industry is not static, neither are we. You will constantly reflect on, experiment with, and utilize an evolving suite of strategies and tactics to grow our market share and influence within our industry.
- Prioritize Time Management: Demonstrate ever-present organization, efficiency, and focus on what is most important for individuals and the overall team, empowering you and others to juggle multiple projects at once.
- Seek Constant Improvement: Demonstrate curiosity and malleability in your sales approach, strategies, and tactics. We are constantly training and refining our craft to stay ahead of the competition and support overall company and client needs.
- Partner Cross-Functionally: Collaborate with internal teams including Support, Product, Trust & Safety, Legal, and Operations to relay and ultimately implement team and client feedback, optimizing our offerings to their needs.
- In-Person Prospect Engagement: Dedicate up to 50% of your time to travel with your team members (including overnight) for meetings, follow-ups, and cold prospecting. This business and industry thrives on personal face-to-face interactions.
- Performance Management: Create and evaluate team territories, goals, expectations, and priorities. Measure progress, provide coaching, make adjustments, and supply reporting to leadership.
- Voice of the Team: Serve as the leader of the team and representative to leadership – relaying team feedback, key market trends, changes, and opportunities.
Requirements
- B2B Strategic Sales Experience: 10+ years as an individual contributor with a track record of prospecting, managing a pipeline, pitching, effective negotiation, and closing within a usage-based sales process.
- Effective Leadership: 5+ years leading sales teams of 5 reps or more to meet or exceed targets through repeatable and scalable methods.
- Growth Mindset: You believe that you and your team can always improve, and you are motivated to ask challenging questions and do the research to identify and continuously refine your approach.
- Scaling Teams: Proven experience scaling a sales team through predictable and repeatable methods that we will allow the organization to measure and coach individuals' performance.
- Demonstrated Trust: Commitment to building trust, credibility, and collaboration with both internal and external audiences through clear and effective communication while working in a remote environment.
- Startup Mentality: The ability to work independently in a fast-paced, deadline-driven environment with minimal direction and high visibility while remaining flexible to change.
- Tech Stack Familiarity: Experience with CRM tools and sales analytics platforms, for example, Salesforce, Seismic, and Outreach along with the G Suite(Docs, Sheets, Slides).
