Program Manager – Commercial Operations
OLIPOP PBC
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $110,000 - $125,000 per year
About the role
- Design, coordinate, and maintain comprehensive programs from scoping through delivery that drive operational improvements aligning them with strategic business goals.
- Sales enablement optimization: Support in managing and optimizing commercial team intranet site and implementation of a CRM system.
- Maintain and enhance sales operations playbooks, spec sheet, and sales trackers.
- Manage creative brief process with marketing for all sell sheets.
- Maintain all innovation and new packaging project timelines in Asana and ensure timely completion of all tasks within the commercial operations team.
- Coordinate new item samples with supply chain and third parties.
- Communicate customer deadlines to ensure on time and successful launch execution.
- Design and lead SharePoint-enabled workflows that streamline how teams access, share, and communicate critical customer and internal resources across functions.
- Implement and manage tools and supporting systems that enable accurate tracking of Sales Ops efforts, streamline handoffs, and improve cross-functional workflow coordination.
- Track program metrics and project milestones, provide regular updates to leadership, use data insights to recommend improvement, and drive continuous improvement.
- Identify and mitigate delivery risks; escalate tradeoffs with clear recommendations.
- Partner with stakeholders to align goals, manage risks, and ensure execution.
Requirements
- 8+ years experience as a Project or Program Manager - experience in designing/building programming from scratch.
- Proficient in project management tools (Asana)
- Proven results as a program manager, including planning, execution, stakeholder management, and risk mitigation.
- Experience in managing and/or helping shape the development of web technologies and software platforms for maximum usability
- Ability to work with ambiguity, think critically, make decisions, and solve non-routine problems based on your experience and through solid reasoning skills.
- Ability to communicate clearly, empathetically and firmly in a variety of settings - verbally, in writing, 1 on 1 and in large groups.
- Proficiency in Microsoft Suite including SharePoint - ability to create engaging training presentations and other materials.
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, data cleansing, etc.)
- Experience with building and leading trainings a plus
- Experience with team collaboration tools such as Slack and Zoom is preferred.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementrisk mitigationweb technologiessoftware platformsdata insightsExceltraining developmentsales operationsCRM implementation
Soft Skills
critical thinkingdecision makingproblem solvingclear communicationempathystakeholder managementcross-functional collaborationadaptabilityleadershiporganizational skills