
Endpoint Management Operations Analyst
Old Republic Title
full-time
Posted on:
Location Type: Office
Location: Minnetonka • California • Florida • United States
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Salary
💰 $65,000 - $85,000 per year
About the role
- Design, configure, and maintain Microsoft Intune policies including device compliance, configuration profiles, enrollment profiles, and update rings
- Support and enhance Windows Autopilot workflows, including pre-provisioning (white glove), enrollment troubleshooting, and profile optimization
- Assist in managing device lifecycle processes including enrollment, provisioning, replacement, and decommissioning
- Develop and maintain PowerShell scripts for: Device configuration and remediation, Application deployment and detection, and Proactive issue resolution and operational automation
- Leverage Intune scripting and remediation features to reduce manual effort and improve endpoint reliability
- Attend and lead small project meetings and enforce best practices
- Evaluate, plan and implement projects
- Document and resolve moderately complex problems
Requirements
- Typically has 2-5 years of relevant experience
- Hands-on experience with Microsoft Intune, Windows Autopilot, co‑management, device compliance, and configuration profiles
- Proficient in PowerShell scripting for automation, system administration, and troubleshooting tasks
- Able to create, modify, and execute scripts to enhance operational efficiency and streamline workflows
- System Deployment and Systems Management knowledge
- Working knowledge of Active Directory, Group Policy, Domain Services (such as Print, DHCP, DNS) and network connectivity in support of a large enterprise
- Knowledge of cloud computing, such as but not limited to (Adobe, O365, OneDrive)
- Advanced technical knowledge of Windows operating systems, Microsoft Office software and how they integrate to other applications, and the installation and maintenance of desktop applications
- Experience in troubleshooting PC hardware and peripheral devices (Scanners, Printers, etc.)
- Experience in Wireless technology, TCP/IP and networking concepts including DNS, DHCP, FTP and VPN
- Proficient in troubleshooting/resolving software and operating system issues
- Understanding of patch management as well as patching third party software
- Experience with device life-cycle management, asset management, deployment, and support tools
- Bachelor's Degree in Computer Science, Information Systems, or other related field; or equivalent work experience
- Excellent interpersonal and customer service skills
- Ability to prioritize and handle multiple projects and prioritize effectively
- Strong attention to detail and organizational skills
- Consistent attendance is required, which may include attendance at after-hour Company events
- Ability to foster, develop and maintain professional and collaborative working relationships
Benefits
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
- Paid Disability benefits
- Paid time off programs
- 11 Company paid holidays per year
- Flexible spending account
- Health savings account (available to High Deductible Health Plan participants only)
- Employee Assistance Program
- Educational Assistance Program
- Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
- Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
- Transportation benefit plan for mass transit, parking and vanpool, in several markets
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft IntuneWindows AutopilotPowerShell scriptingdevice complianceconfiguration profilesActive DirectoryGroup Policynetwork connectivitycloud computingtroubleshooting
Soft Skills
interpersonal skillscustomer service skillsorganizational skillsattention to detailproject managementcollaborative working relationshipsproblem-solvingprioritizationcommunication skillsleadership
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information Systems