Old Republic Title

Administration

• Communicate professionally and comfortably with team members, leadership, customers, and partners via email, phone, video conference, and in person
• Bring a positive, flexible, and proactive attitude when supporting coworkers and customers
• Maintain the Agent Education calendar, including webinar titles, presenters, co-organizers, and accreditation approvals
• Schedule webinars and prepare requests to facilitate sessions
• Monitor calls and emails from attendees looking for connection information
• Publish recorded webinars, submit requests to publish recorded sessions, and review and update materials when needed
• Manage accreditation renewals as they expire, re-publish webinars for new accreditation periods or move content to the training library, update materials with current accreditation details
• Keep accurate accreditation records and history
• Schedule training sessions and coordinate timelines
• Invite presenters and help resolve scheduling conflicts
• Manage registration processes and related email communications
• Maintain accurate class rosters
• Update and maintain training manuals and materials, working closely with presenters on deadlines
• Coordinate shipment of manuals and training materials
• Communicate with attendees before and during training sessions, in addition to scheduled campaign emails
• Respond to inbound questions and requests from attendees and agents
• Assist with registrations
• Share accreditation information
• Provide webinar access details and options for missed sessions
• Answer questions about upcoming education and training opportunities

Education Administrator

Manager

• Collaborate with software developers, development leads, business analysts, project managers, and Infrastructure to manage code releases following DevOps practices.
• Administer the CI/CD pipeline consisting of the build and deployment processes and source code repositories used to manage code for release.
• Maintain third-party applications and do manual deployments as needed.
• Optimize the use of and expand the capabilities of the configuration management tools to drive process and control improvements.
• Administer the automated deployment of code through all the environments.
• Administer the source code libraries in the repository.
• Developing and maintaining configuration management documentation.
• Facilitate the integration of build and deploy tools with other software development lifecycle applications (e.g. requirements and test management tools).
• Collaborate with the rest of the team on the configuration management process, procedures and documentation.
• Maintain and support 3rd party applications.
• Administer code quality/security tools and their integration into the CI/CD pipeline.
• Respond to application outages or degraded performance incidents.
• Participate in professional development and training to enhance configuration management capabilities.
• Document processes and key application information.
• Execute configuration management procedures to promote approved code through the environments.

Software Configuration Manager

Project Manager

• Report on status of new or existing projects; forecast resource capacity; formulate and define project scope, project artifacts and objectives.
• Maintain and create project schedules in accordance with industry best practices.
• Lead medium- and large-sized technical projects to include meetings and events; create, update and validate project data and report the data to management and peers; create and maintain project records; lead others in the ongoing completion of their work according to best practice.
• Proactively identify and recommend corrective action for projects at risk of missing delivery objectives.
• Other duties as assigned or required.

Senior Project Manager

QA Engineer

• Complete procedures and ensure that all products and services meet standards and requirements.
• Thoroughly test software.
• Document and resolve problems.
• Report progress to leaders.
• Devise improvements to procedures and develop models for future configurations.
• Perform workflow analysis and recommend improvements.
• Gain exposure or experience in automated test development procedures and tools.
• Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by assigned deadlines.
• At a minimum, the ability to work during scheduled or core business hours, Monday through Friday.
• Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
• Ability to accept supervision and direction, as well as constructive feedback.
• Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.
• Other duties that may be assigned.

Quality Assurance Analyst

• Track and manage the overall testing effort of a project
• Lead the team in its processes and the execution of test plans
• Complete procedures and ensure that all products and services meet standards and requirements
• Thoroughly test software
• Document and resolve problems
• Report progress to leaders
• Devise improvements to procedures and develop models for future configurations
• Perform workflow analysis and recommend improvements

Education Administrator

Software Configuration Manager

Senior Project Manager

Quality Assurance Analyst

Software QA Analyst