Distribution Manager
Olaplex Inc. (Nasdaq: OLPX)
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- Oversee and hold 3PL partners accountable for end-to-end fulfillment (receiving to shipping), ensuring strict adherence to SLA and KPI benchmarks
- Evaluation of 3PL warehouse performance metrics, recommending and implementing improvements or corrective action
- Optimize the order cycle—from picking and packing to shipping—to reduce cycle times and improve fulfillment rates
- Develop and execute a multi-year cost-optimization roadmap
- Identify and deploy process changes to improve and strengthen warehouse excellence
- Support cross functional communication with Customer Support, Transportation, Procurement and E-Commerce teams to plan and prioritize activities at the 3PL warehouses
- Lead the end-to-end Dispute Management process for customer chargebacks; perform root-cause analysis to eliminate recurring compliance penalties
- Drive successful resolution of all service issues related to customer orders and 3PL warehouse operations
- Partner with Distribution leadership to manage annual budget
- Coordinate the review and launch of new customers to ensure distribution related requirements are identified and confirmed with 3PL warehouses
- Drive the coordination, and completion of 3PL warehouse special projects.
- Conduct Operational Audits and site visits to ensure safety, security, and process integrity across the distribution network
Requirements
- Bachelor’s degree, preferably in Supply Chain / Logistics / Distribution
- 5 years progressive managerial supply chain experience within 3PL warehouse / distribution environments
- Experience managing and directing internal and external partners with operational priorities and issue resolution
- Experience leading cross-functional teams to ensure strategic and tactical project implementations and go lives
- Demonstrates proactive problem-solving skills
- Experience managing direct reports
- Strong and effective written and interpersonal communication skills
- Detail oriented with strong follow through skills - able to organize and prioritize multiple priorities
- Has a sense of urgency in managing time, while accomplishing tasks
- Exceptional computer skills, including Excel and other Microsoft Office products
- Ideal candidate has beauty experience and/or passion and excitement for the beauty category
- Should be able to travel by car 70% of the time
Benefits
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
- Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
- Products: Twenty (20) free products per year, plus a friends and family discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain managementlogisticsdistribution3PL warehouse managementcost optimizationprocess improvementroot-cause analysisoperational auditsperformance metrics evaluationproject management
Soft Skills
problem-solvingcommunicationorganizational skillsprioritizationleadershipinterpersonal skillsattention to detailtime managementteam collaborationsense of urgency