Olaplex Inc. (Nasdaq: OLPX)

Manager

• Develop and maintain monthly and annual demand forecasts by product, sales channel and/or geography, and key account
• Leverage the Atlas statistical modeling system to build and refine forecast models, improve forecast accuracy, and analyze demand trends
• Collaborate closely with Sales and Marketing teams to align on sales expectations and forecast assumptions
• Conduct regular planning meetings with key customers to review forecast performance, promotional activity, and inventory needs
• Analyze SKU and location-level sell-through to identify opportunities and inventory risk
• Support product launches and seasonal programs with robust inventory flow plans in coordination with Operations and Sales teams
• Develop and maintain reporting tools to track sales performance, forecast accuracy, and inventory metrics at SKU and location levels
• Provide input into underperforming products and recommendations on any SKU rationalization opportunities
• Identify opportunities to improve demand planning processes to enhance accuracy, efficiency, and collaboration across the product lifecycle
• Act as a strategic leader within the demand planning team, proactively driving forecasting initiatives and requests from leadership to support business growth

Demand Planning Manager

• Partner with Regional Sales Manager for planning and implementation of strategy for channel
• Ensure the strategic and effective presentation of OLAPLEX products, programs, and materials for Distributors to perform the proper technical training
• Deliver training programs for Distributor & Retail partners (train the trainer programs) as well as technical programs for key salons within territory
• Effectively utilize all Distributor support budgets conjunction with Sales partners
• Assist and support Sales partners with Distributor Sales meetings, and lead when the circumstances arise
• Work with Distributor Sales Consultants and educators in their territory
• Track and analyze activity monthly for reporting
• Track and analyze budgets for education activity for Division
• Analysis of field education programs and its effect on sales per distributor and nationally
• Develop relationships with OLAPLEX’s distribution network, including Distributor Principals, Education and Sales and key influencer salons / stylists
• Work to develop local Advocate networks within key markets / territory
• Identify, recruit and develop local Advocate Stylists and freelance educators
• Develop and maintain a local OLAPLEX Advocate Community
• Actively participate in distributor strategy meetings to identify education opportunities with all clients
• Coordinate planning, management and execution of all distributor-sponsored events, conferences, trade shows with Show & Event team
• Manage additional projects, deliverables and timelines as needed
• Work collaboratively with the global education team
• Stay ahead of industry trends and competition in all channels through ongoing education, product testing and research
• Lead and participate in local event strategies, assisting the International / Global team where needed
• Assist in the management and execute all corporate events, conferences, and trade shows, with input of the international education manager
• Assist in content and curriculum creation as needed to meet client needs (collaborating with manager to ensure consistent messaging)

Regional Education Manager, DACH

• Market Research: Conduct extensive market research to gather data on consumer preferences, buying patterns, and demographic trends within the beauty categories (Cosmetics, Hair, etc.). This includes analyzing sales data, conducting surveys, and monitoring social media channels to identify emerging trends and consumer sentiments
• Consumer Behavior Analysis: Identify key factors driving purchasing decisions by studying consumer behavior. This may include factors such as price sensitivity, brand loyalty, ingredient preferences, and the influence of influencers and celebrities
• Competitive Analysis: Monitor competitors to understand their product offerings, pricing strategies, and marketing tactics. This helps in identifying areas of opportunity and potential threats to the brand's market share
• Product Development Insights: Guide product development efforts with consumer insights gathered. By understanding consumer needs and preferences, the position can provide valuable input to product development teams to create new products or improve existing ones
• Marketing Strategy: Inform marketing strategies tailored to the target audience within the beauty category. This includes identifying the most effective channels for reaching consumers, crafting messaging that resonates with their needs and desires, and developing promotional campaigns that drive engagement and sales
• Customer Experience Enhancement: Provide recommendations for enhancing the overall customer experience. This may include optimizing packaging design, improving product formulations, or enhancing the online shopping experience

Manager, Consumer Insights

Account Executive

• Drive business growth, market share, and brand awareness for Olaplex across assigned region
• Support North American retail partners through strategic planning, in-store execution, education, and event management
• Execute strategic quarterly business plans to maximize sales and growth opportunities across assigned territories and retail partners
• Achieve monthly and annual sales goals established by the company
• Identify and create education, event, and activation opportunities tailored to regional business needs
• Customize in-store strategies based on territory sales performance, individual store needs, and market trends
• Build and maintain strong partnerships with store leadership, district managers, regional directors, beauty advisors and stylist teams
• Serve as the Olaplex brand authority within the territory, ensuring product knowledge, merchandising, inventory management, and in-store execution
• Lead train-the-trainer initiatives and facilitate formal and express training sessions
• Host and manage in-store events, product launches, and seasonal activations
• Conduct side-by-side selling and coach freelance educator teams to maximize results within budgets
• Analyze sales reports and KPIs, conduct business reviews, and implement action plans
• Track, recap, and report on business performance, field activity, and competitive insights
• Oversee travel and expense budgets and maintain scheduling calendars for self and freelance teams

Regional Account Executive

• Execute strategic quarterly business plans to maximize sales and growth opportunities across assigned territories and retail partners
• Achieve monthly and annual sales goals established by the company
• Identify and create education, event, and activation opportunities tailored to regional business needs
• Customize in-store strategies based on territory sales performance, individual store needs, and market trends to drive incremental business
• Build and maintain strong, collaborative partnerships with store leadership, district managers, regional directors, beauty advisors and stylist teams
• Serve as the Olaplex brand authority within the territory, ensuring best-in-class product knowledge, merchandising, inventory management, and in-store execution
• Lead a train-the-trainer approach to empower in-store teams to deliver consistent, impactful brand education
• Host and manage weekly in-store events, product launches, and seasonal activations in alignment with brand guidelines
• Conduct side-by-side selling with retail teams to support sales goals and enhance the client experience
• Facilitate formal and express training sessions to educate and inspire on brand DNA, product benefits, and selling techniques
• Strategically manage and coach freelance educator teams to maximize business results while staying within allocated freelance budgets
• Analyze sales reports and KPIs to identify opportunities and implement action plans that address regional and store-level needs
• Conduct effective in-store business meetings and business reviews with retail partners
• Ensure brand merchandising and marketing standards are consistently met across all retail doors
• Track, recap, and report on business performance, field activity, and competitive insights on a weekly basis
• Oversee travel and expense budgets, ensuring responsible, compliant use of resources
• Maintain up-to-date scheduling calendars for yourself and freelance teams

Account Manager

• Assist in executing localized business plans to support regional sales goals and initiatives
• Manage and build relationships with a select group of retail doors to deliver high-touch brand support and drive performance
• Deliver in-store education to beauty advisors and stylists; leverage a "train-the-trainer" approach to empower store staff
• Coordinate and participate in in-store events, product launches, and seasonal activations in partnership with store leadership and the Regional Account Executive
• Ensure that Olaplex merchandising standards are maintained across assigned stores, including inventory checks and fixture cleanliness
• Conduct in-store selling support alongside teams to help meet sales targets and improve customer experience
• Track and report on store-level performance, field activity, and customer insights; communicate key findings and opportunities to the Regional Account Executive
• Cultivate relationships with store leadership, beauty advisors, and salon professionals to increase brand loyalty and engagement
• Act as a key point of contact for Olaplex within your assigned stores
• Collaborate with regional retail partners (e.g., Sephora, ULTA) to align training, event execution, and business needs

Account Coordinator

• Lead the ideation, development, and execution of beauty product innovation aligned with market trends, consumer insights, and brand strategy
• Identify, research, and evaluate emerging trends, technologies, and consumer needs within the beauty and personal care categories
• Translate insights into product concepts and pipeline opportunities
• Partner with Marketing, R&D, and Brand teams to define innovation strategies and product roadmaps
• Lead the end-to-end product development cycle, from concept ideation to development
• Ensure product performance and sensorial experience meet brand standards and regulatory requirements
• Manage cost, timelines, and feasibility with portfolio management team to deliver commercially viable products
• Collaborate with Marketing, Operations, Supply Chain, and Regulatory Affairs to ensure alignment across product initiatives
• Serve as subject matter expert on beauty product innovation, sharing insights with leadership and broader teams
• Drive multiple product launches simultaneously, ensuring on-time and on-budget delivery
• Contribute to a strong stage-gate process, ensuring milestones are achieved and risks are managed
• Monitor performance of new product launches and recommend optimizations based on market feedback

Product Innovation Manager

Procurement

• Manage team inboxes for shipping and receiving within Supplier Network
• Proactively communicate with Suppliers on upcoming shipment status
• Process Purchase Order Receipts
• Create, fulfill, and Receive Transfer Orders
• Sort, organize, and archive supporting documents for Procurement transactions in NetSuite
• Distribute and update Open Purchase Order Lines and Open Transfer Order Reports
• Monitor and support Procurement-related tasks with Finance and Distribution teams
• Provide additional data gathering support for Operations team and NetSuite integrity
• Identify issues and opportunities
• Collaborate with Procurement, Finance, Distribution, and Logistics teams to support inbound receiving and transfer order processes

Procurement Assistant

Sales Operations Manager

• Provide administrative, reporting, and data entry support across multiple sales channels
• Work closely with sales leadership, marketing, finance, and operations to ensure information sharing and process completeness
• Create and manage product information database with cross-functional teams
• Implement global pricing
• Manage customer information for accuracy
• Organize sales data and insights and deliver sales reports across multiple channels and teams
• Provide data and analytical support for internal and external presentations
• Create templates to support the sales team and Chief Revenue Officer
• Serve as a data owner ensuring end-to-end accuracy on key deliverables
• Provide administrative support for sales team and customer meetings

Sales Operations Specialist

• The Account Manager is responsible for ensuring sales targets are met within the market through the execution of the Olaplex professional sales strategy as well as the building and maintaining of key relationships with distributors, partners and colleagues. The Sales Manager acts as a trusted advocate for the company's distribution customers and for distributor customers in Spain, Italy, Turkey, Portugal, Malta, and Greece.
• Ensure monthly, quarterly and annual sales targets and other KPIs for the market are met
• Deliver best-in-class service and relationship building with customer principals, sales and education teams that result in disproportionate influence for the brand
• Build credible and collaborative working relationships with internal cross-functional/cross-channel colleagues
• Develop, execute and track joint business plans for the mutual growth of customers and the company
• Communicate consistently with salon distributor partners all matters relating to the management of their account, including promotional briefs, new product launches, in-salon/in-store merchandising, policy changes, terms and conditions, pricing, orders, credits & after sales support
• Regularly report on overall market activities and conditions as well as sales data and activities of customers
• Personally conduct strategy meetings and sales trainings both virtually and in person
• Proactively create, manage and ensure the accuracy of budgets and forecasts, identifying risks and opportunities and building contingency plans where necessary
• Visit key salons/pro stores to assess opportunities for improvement and report back to distributors and the company
• Identify any opportunities for improvement within distributor teams, procedures or processes and develop plans to address them collaboratively
• Assist distributors with the navigation of the company’s internal systems and processes
• Influence future professional initiatives and collaborations both at the brand and distributor level

• Ensure timely and efficient production schedules while meeting quality standards and timelines
• Manage and optimize relationships with contract manufacturers (CMOs) and fillers
• Cross-functional leadership across PM, QA, Distribution, and Demand planning to deliver flawless execution of the production plan
• Hold the team accountable to deliver production plans aligned with commercial goals
• Monitor sales trends and consumer demand to adjust planning assumptions accordingly
• Oversee day-to-day vendor management activities, including tracking, execution, and reconciliation
• Establish strong relationships with key suppliers and negotiate contracts for optimal cost, quality, and lead time
• Implement scorecard accuracy, efficiency, and accountability
• Identify and implement process improvements across the supply chain to enhance speed, efficiency, and resilience
• Optimize working capital by balancing inventory levels with demand risk
• Lead efforts in supply chain digitization, data visibility, and ERP utilization
• Lead and develop a high-performing team across procurement, operations, and production functions
• Foster a culture of collaboration, accountability, and continuous improvement
• Partner with Product Development, Quality, Regulatory, and Operations teams to support innovation and compliance

Senior Director, Planning, Procurement & Production

Sales

• Act as a key support for the International Sales team, assisting with calendar management, sales reporting, and product launch coordination
• Assist in planning and executing new product launches, including managing sample submissions, vendor and item set-up forms, sales sheets, and pricing
• Support forecast alignment and work with Operations to manage new item forms, contracts, orders, inventory, and forecasts
• Handle administrative and office coordination for the team
• Coordinate and communicate with select accounts, serving as a key liaison for day-to-day needs
• Organize and maintain team documents, files, assortments, promotional calendars, and sales reports
• Track and communicate promotional activities, including compiling competitive market intelligence
• Partner with the Education team to localize and distribute education assets to accounts
• Provide support for sales events, including coordination, travel & expense assistance, and sample management
• Manage team gratis orders
• Act as the internal expert on all customer systems and portals, ensuring the sales team has the tools and access they need
• Document meeting minutes, distribute follow-ups, and keep projects on track across teams and timelines
• Collaborate cross-functionally with internal departments to ensure customer deadlines and deliverables are met