Oil Changers

Oil Changers Store Manager

Oil Changers

full-time

Posted on:

Origin:  • 🇺🇸 United States • Wisconsin

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Salary

💰 $19 - $25 per hour

Job Level

JuniorMid-Level

About the role

  • Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers.
  • Supervise and train technicians while monitoring employee to customer interaction.
  • Monitor inventory, complete required paperwork, and enact cost control measures to ensure profitability and growth of the location.
  • Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator.
  • Input customer and maintenance information into computers; explain service to customers and accept payment for services.
  • Maintain and enforce proper cash controls, prepare deposits, and maintain cash drawer.
  • Complete store inspections weekly and correct discrepancies.
  • Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
  • Observe and comply with safety rules and hold monthly safety meetings.
  • Ensure the store is opened and closed on time daily and staff are properly scheduled.
  • Monitor workflow to ensure vehicles are serviced within specified time limits and resolve customer problems and complaints.
  • Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft.
  • Provide daily supervision including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
  • Maintain adequate inventory levels; order supplies as needed and ensure proper tools are on hand.
  • Complete daily, weekly and monthly paperwork on a timely basis and attend manager meetings each month.
  • Investigate and report customer service issues and employee issues to Regional Manager and corporate personnel and follow/enforce Environmental rules and policies.

Requirements

  • To successfully perform the essential functions of the position, the employee must be able to read and write English.
  • Two years of previous management/supervisory experience is required.
  • Good technical knowledge and math skills are required.
  • Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.
  • The employee must be able to reach overhead to a height of four feet.
  • Constant bending, stretching, and stair use are required.
  • The employee must be able to communicate effectively with customers, co-workers, Regional Manager and Corporate Personnel.
  • Mobility is required.
  • Cash handling and proper cash controls experience.
  • Ability to supervise, hire, schedule, train, counsel, and perform performance evaluations and terminations.