Oil Changers

Manager

• Responsible for assisting the Manager in providing (or in the Manager's absence, providing) efficient and quality service to customers.
• Monitor workflow to ensure that vehicles are serviced within specified time limits.
• Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
• Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
• Make sure proper tools are on hand; set an example of superior service system performance and continuously train others.
• Complete daily, weekly and monthly paperwork on a timely basis; input customer and maintenance information into computers.
• Provide service to customer vehicles including checking and changing fluids and filters, airing tires, specialized services including transmission, differential and radiator; explain service to customers and accept payment.
• Maintain proper cash controls; prepare deposits and maintain cash drawer.
• Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
• Observe and comply with safety rules and regulations; perform related duties as assigned.

Assistant Manager, Oil Changers

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers.
• Supervise and train technicians while monitoring employee to customer interaction.
• Monitor inventory, complete required paperwork, and enact cost control measures to ensure profitability and growth of the location.
• Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator.
• Input customer and maintenance information into computers; explain service to customers and accept payment for services.
• Maintain and enforce proper cash controls, prepare deposits, and maintain cash drawer.
• Complete store inspections weekly and correct discrepancies.
• Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
• Observe and comply with safety rules and hold monthly safety meetings.
• Ensure the store is opened and closed on time daily and staff are properly scheduled.
• Monitor workflow to ensure vehicles are serviced within specified time limits and resolve customer problems and complaints.
• Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft.
• Provide daily supervision including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
• Maintain adequate inventory levels; order supplies as needed and ensure proper tools are on hand.
• Complete daily, weekly and monthly paperwork on a timely basis and attend manager meetings each month.
• Investigate and report customer service issues and employee issues to Regional Manager and corporate personnel and follow/enforce Environmental rules and policies.

Oil Changers Store Manager

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. Supervise and train technicians while monitoring employee to customer interactions. Monitor inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls. Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Maintain adequate inventory levels; order supplies as needed. Complete daily, weekly and monthly paperwork on a timely basis. Maintain proper uniform and hygiene. Act as a model of excellence for store personnel. Communicate and enforce all company rules and policies. Attend manager meetings each month. Investigate promptly and accurately any customer service issues and report employee issues to supervisor.

Store Manager in Training

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. A Manager should spend appropriate time supervising and training technicians while monitoring employee to customer interaction. Managers should also spend their time monitoring inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Perform related duties as assigned.

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers
• Supervise and train technicians while monitoring employee-to-customer interactions
• Monitor inventory, complete required paperwork, and enact cost control measures to ensure profitability and growth
• Provide service to customer vehicles: check/change fluids and filters, check/adjust tires, perform specialized services (transmission, differential, radiator)
• Input customer and maintenance information into computers; explain services and accept payment
• Maintain and enforce proper cash controls, review transactions for voids and cash shortages
• Complete weekly store inspections and correct discrepancies
• Oversee daily clean-up and maintain clean facilities and grounds
• Ensure store opening/closing on time and proper staff scheduling
• Monitor workflow to meet service time limits and store goals
• Provide hiring, scheduling, training, counseling, corrective action, performance evaluations and termination
• Continuously educate employees on product/service offerings and ensure proper tools on hand
• Complete daily, weekly and monthly paperwork; maintain adequate inventory levels and order supplies
• Report to Regional Manager and enforce safety and environmental rules and policies

Store Manager – Oil Changers

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. A Manager should spend appropriate time supervising and training technicians while monitoring employee to customer interaction. Managers should also spend their time monitoring inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Perform related duties as assigned.

Store Manager, Oil Changers

• Responsible for assisting the Manager in providing (or in the Managers absence, providing) efficient and quality service to customers. Can be given primary responsibility for specific functions within the store as directed by the store manager. Ensure the store is opened and closed on time daily. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain proper cash controls (i.e. follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Perform related duties as assigned. Timeliness and quality of service provided. Meets sales goals. Well trained and efficient staff; effective employee relations. Effective and timely labor control. Timely and accurate paperwork; timely and accurate data input in computer. Effective and accurate cash controls. Prompt and courteous customer service. Safe work habits for self and store personnel. Clean and proper uniform and good hygiene; enforces requirements for store personnel.

• Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers. Supervise & train technicians while monitoring employee to customer interactions. Complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls. Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Perform related duties as assigned.

Oil Change Store Manager

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. Supervise and train technicians while monitoring employee to customer interaction. Monitor inventory and enact cost control measures to ensure profitability and growth. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls. Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Monitor workflow to ensure vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Maintain adequate inventory levels; order supplies as needed. Hold monthly safety meetings for staff. Maintain a clean and proper uniform, practice good hygiene, and enforce these requirements for store personnel. Communicate and enforce all company rules and policies.

Store Manager

• Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers. Managers spend their time supervising & training technicians while monitoring employee to customer interactions. Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Perform related duties as assigned.

• Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers. Managers spend their time supervising & training technicians while monitoring employee to customer interactions. Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Perform related duties as assigned.

Manager in Training – Oil Change

• Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers.
• Supervise and train technicians while monitoring employee to customer interaction.
• Monitor inventory, complete required paperwork, and enact cost control measures to ensure profitability and growth.
• Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator.
• Input customer and maintenance information into computers; explain service to customers and accept payment for services.
• Maintain and enforce proper cash controls and review transactions for voids, incomplete invoices, and cash shortages.
• Complete store inspections on a weekly basis and correct discrepancies with assistance of Regional Manager if necessary.
• Oversee daily clean-up and ensure clean, presentable facilities and grounds; ensure store opened and closed on time daily.
• Schedule staff, monitor workflow to meet time limits, and ensure prompt courteous customer service; resolve customer problems and complaints.
• Provide daily supervision and training including hiring, scheduling, counseling, corrective action, performance evaluations and termination.
• Continuously educate employees on product/service offerings and ensure proper tools are available.
• Complete daily, weekly and monthly paperwork on a timely basis; maintain adequate inventory levels and order supplies as needed.
• Follow and enforce all safety and Environmental rules and policies.

Oil Change Manager in Training

• Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers. Managers spend their time supervising & training technicians while monitoring employee to customer interactions. Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management. Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Ensure the store is opened and closed on time daily. Make sure staff are properly scheduled to provide service. Provide overall direction to personnel to meet and exceed store goals. Monitor workflow to ensure that vehicles are serviced within specified time limits. Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer. Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft. Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination. Continuously educate employees on product/service offerings. Make sure proper tools are on hand to do the job. Set an example of superior service system performance and continuously train others on the same. Complete daily, weekly and monthly paperwork on a timely basis. Maintain adequate inventory levels; order supplies as needed. Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.). Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary. Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds. Observe and comply with safety rules and regulations. Perform related duties as assigned.

Events

• Work as a team to ensure procedures are complete. Observe and comply with safety rules and regulations. Provide service to customer vehicles Check and change car fluids and filters Check vehicles’ tire pressure Provide specialized service including but not limited to transmission, differential, and radiator services Note customer and maintenance information into computer. Provide prompt and courteous customer service Explain the service provided Recommend additional services Answer questions Accept payment for services. Maintain a clean work area (including grounds, restrooms, customer area, etc.) Perform related duties as assigned.

Assistant Manager, Oil Changers

Oil Changers Store Manager

Store Manager in Training

Oil Changers Store Manager

Store Manager – Oil Changers

Store Manager, Oil Changers

Assistant Manager, Oil Changers

Oil Change Store Manager

Store Manager

Oil Change Store Manager

Manager in Training – Oil Change

Oil Change Manager in Training

Oil Changers Store Manager

Preventative Maintenance Technician