Senior Clinic Manager – Medical Specialties
Ohio State University Physicians
full-time
Posted on:
Location Type: Office
Location: Powell • Ohio • United States
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Salary
💰 $87,854 - $131,781 per year
Job Level
About the role
- Independently provides overall administrative direction and coordination of clinic(s) while serving as liaison with all levels of administration, physicians, patients and outside organizations.
- Develops, recommends, implements and maintains an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s).
- Manages all aspects of clinic operations while controlling labor costs and clinic expenses.
- Maintains functional knowledge of staff responsibilities.
- Manages assigned staff including but not limited to hiring, training, supervising, employee engagement, performance management, and setting expectations, scheduling, and approving payroll.
- Initiates coaching, disciplinary action, and performance improvement planning utilizing direct and open communication.
- Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations.
- Analyzes reports, prepares summary and develops plans for improvement of financial results, clinic productivity and operational benchmarks.
Requirements
- A Bachelor’s degree or an equivalent combination of education and relevant experience.
- 2 years of direct managerial or supervision experience, preferably in a clinical setting.
- Strong interpersonal, organizational, communication, leadership and customer service skills.
- Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
- Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy.
- Strong organizational, communication, leadership and patient experience skills.
- Ability to work independently in a fast-paced, dynamic environment.
- Proficient in word processing and spreadsheet software.
- Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility.
Benefits
- medical, dental, vision insurance
- health reimbursement accounts
- flexible spending accounts
- retirement plans
- employee assistance program
- paid time off
- holidays
- wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
managerial experiencesupervision experiencefinancial analysisperformance managementstaff trainingstaff hiringoperational benchmarksclinic productivitylabor cost controlclinic operations management
Soft Skills
interpersonal skillsorganizational skillscommunication skillsleadership skillscustomer service skillsprofessional integritytactdiplomacyemployee engagementcoaching