Client Services Manager
Ogury
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $80,000 - $85,000 per year
About the role
- Act as the main point of contact for a portfolio of clients, building strong, trusted relationships
- Lead client onboarding, campaign launches, and ongoing account management
- Set up, manage, and optimize campaigns to deliver against agreed KPIs
- Monitor performance, pacing, and account health, proactively addressing risks and issues
- Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention
- Deliver client training, insights, and clear reporting, including post-campaign analysis
- Identify opportunities for optimization, upsell, and expansion based on performance and client needs
Requirements
- Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising
- Strong client communication skills, with the ability to build trust and manage multiple stakeholders
- A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights
- Solid understanding of campaign setup, trafficking, and performance management across digital channels
- Ability to manage priorities independently while knowing when to escalate and collaborate
- A proactive, solutions-oriented approach with a desire to grow into a more strategic role
Benefits
- A competitive compensation package
- Flexibility in working hours and location
- Comprehensive benefits coverage
- 401K plan with a company match
- Generous holiday and leave allowance, in addition to national holidays
- A strong focus on the well-being of our team members, with access to both physical and mental health resources
- And more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
campaign managementperformance analysisKPI optimizationdata analysisdigital mediaadtechprogrammatic advertisingcampaign setuptraffickingperformance management
Soft Skills
client communicationrelationship buildingstakeholder managementprioritizationcollaborationproactive problem solvingsolutions-orientedindependent managementtrust buildingstrategic thinking