Octave

Data Engineer

• Design, build, and maintain scalable systems for ingestion, transformation, and storage of data, with a focus on testing and observability.
• Implement frameworks, tooling, and automation to safely increase development velocity.
• Develop foundational end-to-end AI/ML workflows from (1) source ingestion and preparation, (2) training and tuning, (3) experimentation and productionization, and (4) downstream systems integration (EHR modules, micro-services, dashboards).
• Support iterative model development and production operations and observability (accuracy, drift, bias, fairness, reproducibility).
• Contribute to a culture of continuous improvement, knowledge-sharing and mentoring of peer engineers.
• Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making.

Senior Data Engineer

Content Manager

• You will own the briefs and scripts, and serve as editorial reviewer once our production team delivers cuts.
• Own the operational health of our YouTube channel and help us extend content onto Instagram, ensuring uploads, metadata, and performance reporting are tight.
• Every concept should have a clear path to Reels cutdowns before we ever shoot.
• Review cuts from our external production team and provide clear, actionable feedback on pacing, structure, tone, and fidelity to the original brief.
• Flag Reels and TikTok moments in the script at the concept stage — not after the fact — so the production team captures them in the shoot.
• Develop titles, thumbnail concepts, and metadata that drive both clicks and search ranking.
• Own the upload workflow: titles, descriptions, tags, cards, end screens, and scheduled publish times on YouTube. Coordinate corresponding Instagram Reels posts.
• Pull a monthly report from YouTube Studio covering views, watch time, click-through rate, and search traffic sources.
• Keep playlists organized, flag content that needs updating, and stay current on algorithm or policy changes that affect our content.

Freelance Video Content Strategist

Marketing

• Own and drive the full lifecycle marketing strategy across all stages (lead nurture, onboarding, activation, engagement, cross-sell, and retention) ensuring each stage of the patient journey is intentional, personalized, and measurable.
• Develop and execute lifecycle campaigns across email and SMS, leveraging Iterable to build and optimize automated journeys and always-on programs.
• Lead a rigorous experimentation roadmap, including A/B and multivariate testing of messaging, creative, cadence, segmentation, and value propositions, to drive continuous performance improvement.
• Define and own lifecycle KPIs, building reporting frameworks and sharing regular performance insights with marketing and cross-functional leadership.
• Partner with the Data and Analytics teams to develop audience segmentation strategies, leverage behavioral signals, and integrate AI-driven insights to enhance personalization at scale.
• Collaborate cross-functionally with Clinical, Product, Brand, and Operations teams to align lifecycle programs with broader business goals and patient experience standards.
• Direct creative strategy for lifecycle channels, including briefing, reviewing, and optimizing copy and design to ensure brand consistency and message effectiveness.
• Ensure all lifecycle marketing programs are developed and executed in compliance with HIPAA regulations and applicable federal and state laws, partnering with Legal and Compliance as needed.
• Build and maintain lifecycle process documentation, campaign playbooks, and training materials, publishing these on appropriate internal platforms.
• Evaluate and manage lifecycle marketing technology partnerships, making recommendations for optimization and scaling of the tech stack.
• Collaborate with clinical operations to ensure seamless communication and roll out of new policies to our clinical network, including welcome emails and training materials
• Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making

Lifecycle Marketing Manager

Account Manager

• The Sr. Director, Strategic Partnerships is a relationship-first leader responsible for managing and growing one of the company’s most strategic external partnerships.
• This role will own the day-to-day partnership with Evernorth, ensuring strong alignment, effective communication, and delivery against shared contractual and business goals.
• This individual will focus on building trust, navigating complexity, and driving execution across internal and external stakeholders.
• Success in this role requires strong account management instincts, the ability to influence without authority, and comfort operating in a fast-paced, evolving environment.
• Develops, coordinates, and implements systems, policies, procedures, and productivity standards.
• Provide leadership and guidance to the team, ensuring the achievement of goals and objectives.
• Foster a positive and collaborative work environment.

Senior Director of Strategic Partnerships

Operations

• The Marketplace Operations Manager is responsible for the day-to-day operational performance of WiseMatch.
• Reporting to the GM of Strategic Growth, this role is accountable for translating strategy into execution — owning performance monitoring, demand activation, supply intelligence, and cross-functional coordination.
• Monitor marketplace health across key dimensions including liquidity, supply/demand balance, conversion rates, and channel mix.
• Diagnose drivers of performance and underperformance; coordinate with product, talent acquisition, operations, BI, and partnerships teams to size and address issues.
• Define and maintain the operational metrics used to assess marketplace health and visibility.
• Build and maintain a regular performance cadence, including dashboards and written narratives that summarize current performance, root causes, and recommended actions.
• Utilize AI tools to accelerate data synthesis, scenario modeling, and performance reporting.
• Identify and implement opportunities to improve booking volume through existing channels, including traffic optimization and conversion improvement.
• Evaluate channel readiness as new demand sources come online; develop activation plans to capture volume at launch.
• Analyze demand signals to identify supply gaps, match quality issues, and provider capacity needs by geography and specialty.
• Coordinate with the operations team to troubleshoot supply-side issues including slot capacity degradation, geographic coverage gaps, and in-network availability.
• Support and lead workstreams connected to the broader WiseMatch launch strategy, including brand, partnerships, and product differentiation efforts.

Marketplace Operations Manager

Security Engineer

• Develops, coordinates, and implements systems, policies, procedures, and productivity standards
• Foster a positive and collaborative work environment
• Oversee the planning, execution, and completion of projects and initiatives within the team
• Establish and monitor operational processes and workflows to enhance efficiency and productivity
• Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence
• Ensures a safe, secure, and compliant work environment
• Build and manage a high-performing team, including hiring, training, and development
• Provide leadership to the team, including setting goals/objectives, providing guidance/feedback, and ensuring the team's overall success
• Identify skill gaps within the team and develop strategies for filling those gaps
• Define and own the company IT and security strategy, aligning infrastructure, systems, and risk posture with company growth, product evolution, and regulatory requirements
• Build, lead, and scale a high-performing IT and Security organization
• Oversee end-to-end IT operations and employee technology experience, including onboarding/offboarding and identity and access management
• Own and mature the security program, including governance, risk management, and threat detection and response (SOC)
• Drive the management of risk, compliance, and audit
• Partner cross-functionally with Engineering, Product, Data, Legal, and People teams to embed security and IT best practices
• Drive company initiatives to enhance system reliability, scalability, security, and business continuity
• Own the IT vendor and partner strategy.

Senior Data Engineer

Freelance Video Content Strategist

Lifecycle Marketing Manager

Senior Director of Strategic Partnerships

Marketplace Operations Manager

Director, IT – Security