Senior Implementation & Support Manager – SaaS
EnterpriseAlumni
Cloud
Manager, Internal Controls – Remediation
Octane
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as key project manager for the Collections and/or Servicing areas on specifically assigned compliance related projects managing cross functional teams from kick off to submission for Closure to Risk Governance.
- Communicate with business stakeholders and Risk Governance to ensure alignment with each project.
- Coordinate and facilitate effective meetings and include the appropriate cross-functional stakeholders.
- Provide support, direction and follow-up on deliverables through consistent communication.
- Monitor project progress and adjust plans as needed to ensure projects are delivered on time and within scope.
- Create and maintain comprehensive project documentation to include: weekly updates deliverables, meeting minutes, supporting documents and required milestone due dates.
- Create strong partnerships with stakeholders through positive intent and follow through.
- Facilitate the Compliance Related Project flow and capture of key documents including Scoping, Project Planning, Business Requirements and Closure Requests.
- Submit key milestone documents for 2nd LOD Risk Governance approval according to agreed upon SLAs.
- Facilitate the cross functional team to capture any needed Policy, Procedure, vendor or training update as part of the SII project.
- Ensure clarification of ENG business requirements and timing estimates to manage the project to scheduled due dates.
- Identify any project prerequisites or dependencies and manage the linkage.
- Facilitate the update and/or creation of process reporting to provide at a minimum, detective reporting, but where ever possible introduce preventative controls and reporting.
- Drive the execution of repeatable, efficient processes with a focus on leveraging technology. Use data to analyze, measure, and track and test performance and controls with a focus on continuous improvement.
- Facilitate Process Flow captures for complex processes, and Root Cause analysis for risk assessment findings where the root cause is not clear. Help the business avoid jumping to solutions before analysis.
- Stay abreast of the regulatory and compliance environment in which Octane operates.
Requirements
- Bachelor’s Degree preferable in Business, Finance, or related field
- Minimum of 5 years of operational compliance experience ideally from the following areas:
- Automotive, RV, Marine, or Powersports Lending
- Financial Tech industry or business
- Credit & Collections leadership expertise
- Start-Up, entrepreneurial background and mentality
Benefits
- Robust Health Care Plans (Medical, Dental & Vision)
- Generous Parental Leave
- Flexible Time Off (FTO) Policy - Time off when you need it.
- Retirement Plan (401K) with company match
- Educational Assistance/Tuition Reimbursement up to $3K/year
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term/Long Term Disability
- Robust Ancillary benefits including accident insurance, hospital insurance etc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcompliance managementrisk governanceprocess reportingdata analysisroot cause analysisproject documentationbusiness requirements gatheringmilestone trackingcontinuous improvement
Soft skills
communicationstakeholder managementteam facilitationorganizational skillsproblem-solvingcollaborationleadershipadaptabilitypositive intentfollow-through
