Octane

Risk

• Perform advanced data analytics and advise the underwriting strategies for loan origination, loan amount assignment, and loan pricings that optimize profitability.
• Take ownership of credit policy documentation and enhance policies and processes to mitigate credit risk exposure.
• Design and monitor key KPIs to provide insights into the credit lifecycle.
• Maintain quality control and validation that risk processes are working as expected.
• Improve sophistication and technical implementation of current approaches.
• Collaborate with the portfolio risk team to track credit performance and take action to manage the portfolio within the organization’s risk management appetite.
• Develop business insights and communicate proposals to C-level audiences.
• Work cross-functionally with the company’s Tech, Product, Sales, and Finance teams to lead and manage new credit product initiatives that further our mission of providing convenient point-of-sale financing to niche consumer products.

Manager, Risk Strategy

Representative

• Handle an average of 80 inbound and outbound calls per day.
• Process phone payments.
• Conduct outbound customer interview calls.
• Communicate and resolve customer issues via online chat channel.
• Resolve common customer concerns regarding their powersports loan.
• Meet monthly productivity and quality goals.
• Comply with all federal and state specific laws that regulate collections and servicing activities.

Consumer Engagement Representative

General

• Enjoy the benefits of working from home while creating a schedule that fits your lifestyle and propelling your career forward.
• If you're ready to take the next step in your career where flexibility meets growth, apply now! Embrace remote work, customize your schedule, and benefit from mentorship as you advance in your career journey.
• We value enthusiasm and potential over traditional experience; however the ideal candidates are eager to learn, passionate about helping others, and dedicated to success.
• Previous forward facing customer service or sales roles is a plus but not required.
• Don't miss out on the chance to align your personal and professional goals while contributing to the financial welfare of working families through our diverse products.

Team Member

Full-stack Engineer

• Design high-performance systems that power a nationwide marketplace.
• Build elegant, high-impact features using Python and Django.
• Own the reliability of the stack with sophisticated automated testing.
• Lead high-level code reviews and crush complex technical bottlenecks.
• Partner across teams to turn ambitious product visions into reality.
• Mentor rising talent and set the gold standard for engineering excellence.

Senior Software Engineer – Core Products

Collections

• Maintain delinquency and mitigate losses by conducting outbound and Inbound collection and customer service calls.
• Comply with all federal and state specific laws that regulate collections and servicing activities.
• Provide consistent and productive follow up on delinquent accounts ranging from 5-90 + days delinquent.
• Investigate and resolve complex problems and issues generally associated with loan servicing, i.e. potential loss situations such as insurance claims, confiscations, impounds, bankruptcy sequestrations and repossessions.
• Advance win-win solutions to assist customers with payment extensions and refinance options.

Manager, Risk Strategy

Consumer Engagement Representative

Team Member

Senior Software Engineer – Core Products

Collections Portfolio Specialist – Collector