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Octane

Team Member

Octane

Remote Team Member providing customer service and support via technology and communication platforms. Flexible work schedule and opportunities for mentorship and growth.

Posted 6/24/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Enjoy the benefits of working from home while creating a schedule that fits your lifestyle and propelling your career forward.
  • If you're ready to take the next step in your career where flexibility meets growth, apply now! Embrace remote work, customize your schedule, and benefit from mentorship as you advance in your career journey.
  • We value enthusiasm and potential over traditional experience; however the ideal candidates are eager to learn, passionate about helping others, and dedicated to success.
  • Previous forward facing customer service or sales roles is a plus but not required.
  • Don't miss out on the chance to align your personal and professional goals while contributing to the financial welfare of working families through our diverse products.

Requirements

What you’ll need
  • A passion for delivering outstanding customer service.
  • Strong communication and interpersonal skills.
  • Ability to work with technology and meet clients via zoom to explain the options available to them and complete applications as needed.
  • A desire for professional growth while maintaining a healthy work-life balance.
  • Equipment Needed: A Windows laptop/desktop (Windows 10/11) with a webcam and a reliable internet connection for program operations and Zoom meetings.

Benefits

Comp & perks
  • Work-Life Balance: Experience the freedom of remote work, allowing you to harmonize your personal and professional commitments.
  • Supportive Community: Join a nurturing environment that values balance, providing the flexibility and support you need to thrive.
  • Mentorship & Growth: Benefit from mentorship by experienced leaders dedicated to helping you succeed and develop your skills.
  • Exciting Benefits: Insurance Support: After 90 days, receive reimbursement for insurance expenses to prioritize your health and well-being.
  • Skill Development: Participate in specialized training programs designed to enhance your skills and prepare you for leadership roles.
  • Union Benefits: Enjoy the stability and protections of a unionized workplace, ensuring your rights and voice are respected.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer servicecommunicationinterpersonal skillsenthusiasmpassion for helping othersdedication to successdesire for professional growthability to work with technologyflexibilitywork-life balance