Ocean Technologies Group

Consultant

Ocean Technologies Group

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Deliver consulting services to clients, focusing on service delivery excellence and process optimization.
  • Act as the subject matter expert for the TM Master product, offering guidance and support to customers.
  • Lead or support implementation processes, including setup, configuration, and user training.
  • Run engaging workshops and training sessions to onboard and empower end users across global locations.
  • In person collaboration with our base of clients globally to provide onsite guidance and best practices to meet the clients needs.
  • Collaborate with internal stakeholders (Support, PMO, Development) to coordinate delivery and resolve issues.
  • Handle complex technical or functional problems during implementation with professionalism and urgency.
  • Identify improvement opportunities and recommend system or process changes to increase efficiency.
  • Ensure timely and structured completion of all assigned tasks and projects.
  • Stay current with product updates and industry trends to support ongoing personal and professional development.

Requirements

  • Experience working with databases on-premises and/or cloud-based environments such as MSSQL, SQL Azure MySQL etc. Microsoft Accredited or Industry recognized qualification for Microsoft SQL server will be preferred.
  • Good understanding on how data management, cleansing and query optimisation influences pipeline and data model design.
  • Experience using cloud technologies.
  • Demonstrably strong problem-solving skills to help design and implement solutions to data problems. Highly numerate and logical.
  • Understand and create Excel scripts for database mass updates.
  • Ability to clearly communicate and present outputs to stakeholders.
  • Experience of working in fast paced environments to strict deadlines.
  • Team player and can communicate effectively to technical and non-technical colleagues.
  • Passionate about continuous improvement, collaboration and knowledge sharing.
  • The ability to manage time, prioritise tasks, self-review your work and produce deliverables of a high quality under tight client deadlines in time pressured environments.
  • **Good to have** - Experience of using project tracking and reporting system Monday, Zendesk.
  • Good command of the English language written and oral.
  • Maritime sector experience.
  • Good understanding of networking and mail protocols.
  • Experience in software training delivery.
Benefits
  • - Private medical insurance
  • - Matching pension contribution up to 5%
  • - BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP)
  • - Life assurance
  • Further Benefits:
  • - We operate a remote working environment
  • - Enable internal mobility by posting all vacancies on our internal job board
  • - We offer a referral fee
  • - Provide a culture of continuous development and growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
MSSQLSQL AzureMySQLdata managementdata cleansingquery optimisationExcel scriptscloud technologiessoftware training deliveryproblem-solving
Soft skills
communicationteam playertime managementprioritisationcollaborationcontinuous improvementpresentation skillsnumeracylogical thinkingself-review
Certifications
Microsoft SQL Server qualification