
Consultant
Ocean Technologies Group
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Tech Stack
About the role
- Deliver consulting services to clients, focusing on service delivery excellence and process optimization.
- Act as the subject matter expert for the TM Master product, offering guidance and support to customers.
- Lead or support implementation processes, including setup, configuration, and user training.
- Run engaging workshops and training sessions to onboard and empower end users across global locations.
- In person collaboration with our base of clients globally to provide onsite guidance and best practices to meet the clients needs.
- Collaborate with internal stakeholders (Support, PMO, Development) to coordinate delivery and resolve issues.
- Handle complex technical or functional problems during implementation with professionalism and urgency.
- Identify improvement opportunities and recommend system or process changes to increase efficiency.
- Ensure timely and structured completion of all assigned tasks and projects.
- Stay current with product updates and industry trends to support ongoing personal and professional development.
Requirements
- Experience working with databases on-premises and/or cloud-based environments such as MSSQL, SQL Azure MySQL etc. Microsoft Accredited or Industry recognized qualification for Microsoft SQL server will be preferred.
- Good understanding on how data management, cleansing and query optimisation influences pipeline and data model design.
- Experience using cloud technologies.
- Demonstrably strong problem-solving skills to help design and implement solutions to data problems. Highly numerate and logical.
- Understand and create Excel scripts for database mass updates.
- Ability to clearly communicate and present outputs to stakeholders.
- Experience of working in fast paced environments to strict deadlines.
- Team player and can communicate effectively to technical and non-technical colleagues.
- Passionate about continuous improvement, collaboration and knowledge sharing.
- The ability to manage time, prioritise tasks, self-review your work and produce deliverables of a high quality under tight client deadlines in time pressured environments.
- **Good to have** - Experience of using project tracking and reporting system Monday, Zendesk.
- Good command of the English language written and oral.
- Maritime sector experience.
- Good understanding of networking and mail protocols.
- Experience in software training delivery.
Benefits
- - Private medical insurance
- - Matching pension contribution up to 5%
- - BUPA cash plan (to fund out of pocket medical costs) and Employee Assistance Programme (EAP)
- - Life assurance
- Further Benefits:
- - We operate a remote working environment
- - Enable internal mobility by posting all vacancies on our internal job board
- - We offer a referral fee
- - Provide a culture of continuous development and growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MSSQLSQL AzureMySQLdata managementdata cleansingquery optimisationExcel scriptscloud technologiessoftware training deliveryproblem-solving
Soft skills
communicationteam playertime managementprioritisationcollaborationcontinuous improvementpresentation skillsnumeracylogical thinkingself-review
Certifications
Microsoft SQL Server qualification