ServiceNow

• Provide technical leadership for planning, designing, installing, testing and implementing solutions.
• Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/HAM/SAM/IRM.
• Perform execution of deliverables including but not limited to development, peer reviews, and other administration for the platform.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Support data management activities and administrative support to stakeholders.
• Creates knowledge content activities to enterprise objectives.
• Facilitates knowledge transfer sessions for administration and self-service.
• Develop a train the trainer model for support and administration.
• Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.

Associate Principal, Software Engineering – ServiceNow

ServiceNow IRM/GRC Developer – Admin

ServiceNow Platform Operations Specialist

Principal Product Owner, ServiceNow CMDB

Senior IT Developer – ServiceNow

ServiceNow Administrator