Manager

• Oversee the daily operations of the IAM team, including assisting with team workload management, timely escalation handling, and day-to-day people management.
• Help ensure the IAM support team maintains a strong end-user centric approach to supporting IAM tools while coordinating with the IAM Director and engineering team on enhancements and process improvements.
• Evaluate and supplement regulatory compliance readiness, assisting with evaluation of control execution, control testing, finding remediation, process efficiency, and evidence gathering for internal and external auditors.
• Manage team workloads and prioritize IAM product enhancements to align with business objectives.
• Complete all duties typical of people-managers, including individual personnel support, performance reviews, and team-based communication, and limited on-call support.
• Coordinate and monitor day-to-day end user support through various channels (Huddles, Slack, email, support tickets), ensuring timely resolution of access requests and technical issues.
• Lead backlog management and sprint planning processes, translating strategic priorities into actionable work items and ensuring the team has clarity on priorities and dependencies.
• Provide first level management of the execution of Regulatory and Audit requirements including control reviews, periodic control testing, Policy and Procedure reviews, findings management, internal and external audit tasks, and remediation tasks as necessary.
• Provide support to IAM Engineers and Developers by engaging in design discussions, testing, and validation of IAM product enhancements, upgrades, and quality of life improvements.

Manager, Identity and Access Management Systems

Business Operations

• Act as a partner to both the business and the technology teams
• Strong collaboration and presentation skills reaching across functional borders including technical and non-technical audiences
• Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state
• Identify product team dependencies and plan for resolution
• Work cross-functionally to analyze and define key stakeholder business needs
• Perform requirements analysis, story decomposition, system integration analysis, and data flow design
• Regularly engage in agile activities including sprint planning and backlog grooming
• Act as an advisor to the Product Owner regarding next steps and approvals
• Build high quality user stories and acceptance criteria; work with scrum team to refine user stories
• Provide requirement and design support to product team
• Support development of user interface requirements and design by collaborating with UI/UX tools and teams
• Support or develop test plans and test cases; participate in test results verification
• Assist in building cross-team collaboration and define acceptance criteria for integrated components
• Condense complex topics and processes into simplified, digestible diagrams and visualizations
• Adhere to analysis best practices for epics and user stories

Senior Associate, Business Systems Analysis

Risk

• Lead and manage the IT findings management process, including tracking, remediation, and reporting
• Manage a team responsible for reviewing control data and identifying improvements in the IT delivery process and controls
• Develop and implement remediation strategies for audit findings and regulatory issues
• Lead the creation of dashboards and reports demonstrating control adherence and opportunities for improvement
• Direct complex projects which may involve multiple systems and cross-functional teams
• Develop strategic plans for continuous improvement of IT controls and governance
• Oversee the team developing solutions to complex technical challenges
• Evaluate and recommend technologies and tools that improve the efficiency, quality, and security of OCC's IT systems
• Lead process gap analysis of controls to key regulations, mapping to industry standards and developing continuous compliance monitoring
• Provide expert guidance to stakeholders on identified issues and support for regulatory exams and audit engagements
• Prepare and deliver Executive Reporting and manage key stakeholder relationships
• Coach and develop team members to enhance their technical and professional skills

Manager, IT Governance – Findings Management

DevOps Engineer

• Provide strong support for the availability and performance of OCC’s next generation Ovation platform.
• Enhance system reliability and developer productivity through automation.
• Provide guidance to development, platform teams, in the areas of cloud technologies, application profiling and monitoring, logging, metrics collection and analysis.
• Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues
• Develop automation for incident response and to prevent problem recurrence
• Create and enhance runbooks to respond to service outages or degradations
• Assess the production readiness of services
• Define and track operational metrics for production performance, reliability, scalability and availability
• Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization
• Contribute to the team’s continuous improvement through research, retrospectives, discussion groups and code reviews
• Influences timelines and expectations amongst the team
• Provide knowledge by guiding and mentoring junior members, and preparing stories for the sprint backlog

Associate Principal, Site Reliability Engineering

Full-stack Engineer

• Serve as a major contributor in Architecture design and development of scalable resilient hybrid Cloud-based solutions
• Mentor and collaborate with developers, architects and product owners
• Actively participate and lead requirement analysis and reviews to identify missing or incomplete requirements
• Actively participate in design of highly performing, scalable, secure, reliable and cost optimized solutions
• Responsible for application design and development of streaming application for business requirements
• Thoroughly analyze requirements, develop, test, and document software quality
• Follow agreed upon SDLC procedures
• Perform thorough code-reviews based on high engineering standards
• Write unit and integration tests based on chosen DevOps frameworks
• Assist Production Support by providing advice on system functionality and fixes as required
• Communicate in a clear and concise manner all time delays or defects in the software immediately to appropriate team members and management

Lead Associate Principal, Software Engineering – Streaming Development

ServiceNow

• Provide technical leadership for planning, designing, installing, testing and implementing solutions.
• Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/HAM/SAM/IRM.
• Perform execution of deliverables including but not limited to development, peer reviews, and other administration for the platform.
• Ensure best practice adherence for core system development, security, tuning and performance.
• Support data management activities and administrative support to stakeholders.
• Creates knowledge content activities to enterprise objectives.
• Facilitates knowledge transfer sessions for administration and self-service.
• Develop a train the trainer model for support and administration.
• Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.

Associate Principal, Software Engineering – ServiceNow

Database Administrator

• Design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards
• Participate in and contribute to all phases of systems development projects
• Monitor and tune database and database application performance
• Assists with the design, implementation, and maintaining databases
• Manage database performance and disk usage
• Provides support in database access methods
• Provides consultation support in database analysis, modeling, coding, and production problem resolution
• Develops maintenance, backup and recovery procedures and documentation
• Participates in Disaster Recovery drills
• Provides Primary On-Call Support for production problems
• Understands and supports corporate data standards
• Recommends and assists with new DBMS and operational standards
• Participates in testing and in evaluations of new software and software release upgrades
• Supports business studies, proposal teams and costing/feasibility studies
• Prepares system documentation
• Maintains metadata repositories
• Other duties as assigned

Lead Associate Principal, Database Administration

Operations

• Work closely with team members, risk management and operations groups, and OCC’s participant exchanges to oversee clearance of options and futures trading activity
• Responsible for maintenance to OCC’s product masterfiles
• Verify intraday options and futures trade data received from participant exchanges
• Monitor SOSA processing from the exchanges
• Monitor a group hotline and ensure functional performance during the trading day
• Serve as customer service contact for 18 options and 1 futures exchange
• Analyze participant exchange requests on contract listing activities including adds to existing products and creation of new products
• Respond to exchange inquiries regarding trade processing and product status
• Scrutinize current practices and assist in the creation of more efficient solutions
• Ensure compliance with departmental policies and procedures
• Accurately process product masterfile updates and assist with daily production duties
• Perform research requests related to trade activity and maintain daily masterfile statistics
• Monitor inbound files to OCC and ensure complete processing and valid data
• Verify and balance intraday trade activity; research pended or rejected trades
• Perform daily checks to ensure OCC systems are operating correctly
• Assist in reviewing and providing edits to departmental procedures and job aids
• Confirm that departmental controls are executing correctly as part of a quarterly self-testing initiative
• Other duties as assigned
• Supervisory Responsibilities: None

Associate, Market Operations

Backend Engineer

• Collaborating with others to deliver complex projects which may involve multiple systems
• Develop solutions to complex technical challenges while coding, testing, troubleshooting, debugging, and documenting the systems you develop
• Optimize application performance through analysis, code refactoring, and system tuning
• Recommend technologies and tools that improve the efficiency and quality of OCC’s systems and development processes
• Work collaboratively with experts building OCC’s next generation clearing and settlement system
• Paving the future of digital transformation in the capital markets industry

Lead Associate Principal, Software Engineering, Java

• Act as a partner to both the business and the technology teams
• Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state
• Identify product team dependencies and plan for resolution
• Work cross-functionally to analyze and define key stakeholder business needs
• Perform requirements analysis, story decomposition, system integration analysis, and data flow design
• Regularly engage in agile activities including sprint planning and backlog grooming
• Act as an advisor to the Product owner regarding next steps and approvals
• Build high quality user stories and acceptance criteria; work with scrum team to refine user stories
• Provide requirement and design support to scrum team
• Support development of user interface requirements and design by collaborating with UI/UX tools and teams
• Support or develop test plans and test cases; participate in test results verification
• Assist in building cross-team collaboration and define acceptance criteria for integrated components
• Adhere to analysis best practices for epics and user stories
• Assist in developing and maintaining policies, standards, guidelines and documentation to ensure a consistent framework is applied across the enterprise

• Manage a diversely skilled team of talented engineers building foundational components for the Ovation Risk Platform
• Enrich and advance the platform by making sound technical decisions around design, architecture and development
• Solve problems creatively, communicate effectively within and outside the team and proactively engage in technical decision making
• Collaborate with others to deliver complex projects which may involve multiple systems
• Analyze, document, refine, and maintain architectures developed within the team
• Create strategies and transition plans to deliver target state architectures
• Act as technical product owner in flushing out detailed business, architectural & design requirements
• Lead development of solution / solution architecture on Ovation Risk Platform
• Review architecture proposals with tech leads in the firm as well as senior business partners
• Manage team of professionals driving their book of work
• Conduct semi-annual performance reviews, ensure proper training, and hold regular staff meetings
• Assist with maintaining a motivated and enthusiastic team
• Nurture and empower leaders within the product teams

Software Engineering Manager, Java

• Act as a partner to both the business and the technology teams
• Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state
• Identify product team dependencies and plan for resolution
• Work cross-functionally to analyze and define key stakeholder business needs
• Perform requirements analysis, story decomposition, system integration analysis, and data flow design
• Regularly engage in agile activities including sprint planning and backlog grooming
• Act as an advisor to the Product owner regarding next steps and approvals
• Build high quality user stories and acceptance criteria; work with scrum team to refine user stories
• Provide requirement and design support to scrum team
• Support development of user interface requirements and design by collaborating with UI/UX tools and teams
• Support or develop test plans and test cases; participate in test results verification
• Assist in building cross-team collaboration and define acceptance criteria for integrated components
• Adhere to analysis best practices for epics and user stories
• Assists in developing and maintaining policies, standards, guidelines and documentation to ensure that a consistent framework is applied across the enterprise