Observe.AI

Sales Development Rep

• Partner directly with senior Strategic Account Executives to identify, engage, and create opportunities within high-value prospects within target accounts.
• Conduct deep research into target accounts and decision-makers, leveraging tools, industry insights, and social networks to generate actionable intelligence.
• Work hand-in-hand with Strategic Account Executives on account planning, messaging design, and outreach execution, including tailored messaging and executive-level meetings and events.
• Synthesize market data and account context with GTM team to ensure personalized outreach tied to prospect priorities.
• Introduce Observe.AI’s GenAI-powered Agent platform, aligning its value to each prospect’s needs and business outcomes.

Strategic Sales Development Representative

Implementation Specialist

• Observe.AI provides AI-powered customer engagement solutions to automate and optimize customer interactions
• The Implementation Manager will lead multi-phase implementations, run design workshops, build customer use-cases, and deliver training
• Work with new customers to stand up Observe.AI programs and expand capabilities with the product suite
• Quickly learn and translate customer objectives into onboarding processes from sales handoff to CSM transition
• Ideal candidate has SaaS experience and strong stakeholder management and clear technical communication
• You’ll lead initiatives across Sales, Product, Marketing, and Customer Success to improve services delivery and customer experience
• Competitive compensation, equity, insurance options, and comprehensive benefits
• Observe.AI is an Equal Opportunity employer and values diversity

Strategic Sales Development Representative

Senior Implementation Manager