Oakmont Capital Management, LLC

Operations

• Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the Community, its residents, its employees, and financial assets
• Represent the property in dealing with outside agencies, including governmental agencies
• Participate in property surveys (inspections) made by authorized government agencies including developing and executing plans of correction when required
• Promote the property in a positive manner and effectively communicate the organizations values to residents, visitors, team members and the greater community at large
• Coach and direct Community Directors to meet the expectations and requirements of the Company including financial management, excellent service, and team member relations
• Guide and lead marketing and sales efforts to meet or exceed targeted census goals in a timely manner and in alignment with Company expectations, procedures, and regulatory requirements including the appropriate level of care

Regional Operations Specialist – New Development

Sales

• Provide sales support to the community when needed
• Provide ongoing training to the sales staff as needed
• Oversee sales process at the property level including Oakmont Tour Experience and Tour Process Concierge Welcoming Standards, Tour Tree Phone Calls, Mail Out, and Sales Productivity Goals and Expectations
• Networking Strategy, Effectiveness, and Productivity
• All Sales and Special Events Including Luncheons, VIP and Grand Openings, Open Houses, Resident Referral Parties, etc.
• In tandem with Marketing Directors, create and oversee marketing budget and plan for each community
• Maintain Hold/Sold status reports by holding communities accountable to send accurately and timely
• Evaluate lead-to-tour and tour to deposit ratios; train and follow up properly
• Manage direct mail lists for each Community through high-speed marketing or selected company
• Establish inside and outside sales call expectations and monitor the level of efficiency at each community
• Help plan and partake in annual sales meetings
• Provide ongoing training on special programs
• Help create and maintain marketing process and procedures manual for Communities
• Conduct mystery shops by hiring a company to ensure quality control
• Establish and train all new development sales teams, and provide additional support to these teams as needed
• Communicate regularly with Executive Directors to discuss the performance of the Sales and Marketing teams at each respective community

Regional Sales Specialist – Southern CA

• Provide sales support to the community when needed.
• Provide ongoing training to the sales staff as needed.
• Oversee sales process at the property level including Oakmont Tour Experience and Tour Process Concierge Welcoming Standards, Tour Tree Phone Calls, Mail Out, and Sales Productivity Goals and Expectations
• Networking Strategy, Effectiveness, and Productivity
• All Sales and Special Events Including Luncheons, VIP and Grand Openings, Open Houses, Resident Referral Parties, etc.
• In tandem with Marketing Directors, create and oversee marketing budget and plan for each community
• Maintain Hold/Sold status reports by holding communities accountable to send accurately and timely
• Evaluate lead-to-tour and tour to deposit ratios; train and follow up properly
• Manage direct mail lists for each Community through high-speed marketing or selected company
• Establish inside and outside sales call expectations and monitor the level of efficiency at each community
• Help plan and partake in annual sales meetings
• Provide ongoing training on special programs
• Help create and maintain marketing process and procedures manual for Communities
• Conduct mystery shops by hiring a company to ensure quality control
• Establish and train all new development sales teams, and provide additional support to these teams as needed
• Communicate regularly with Executive Directors to discuss the performance of the Sales and Marketing teams at each respective community

Chief Marketing Officer

• Oversee hiring and termination of sales staff at Community level.
• Create and oversee training process and procedures including shadowing tours and outreach efforts.
• Conduct annual reviews and success plans when necessary.
• Oversee sales process at each community.
• Work closely with the sales team to create specific marketing plans for each community.
• Evaluate sales ratios, and provide ongoing training to sales team.
• Establish business development expectations and monitor efficiency at each community.
• Plan and partake in annual sales meetings.
• Create and maintain marketing process and procedures manual for communities.
• Conduct ongoing mystery shops with third party company to ensure quality control.
• Oversee Regional Sales Specialist.
• Communicate regularly with Executive Directors to discuss the performance of the Sales teams.

Regional Director of Sales – Marketing

• Oversee hiring and termination of sales staff at Community level including: Doing all final interviews of candidates.
• Create and oversee training process and procedures including shadowing tours and outreach efforts, etc.
• Partake in annual reviews and success plans when necessary.
• Oversee sales process at each community.
• Work closely with the sales team to create specific marketing plans for each community.
• Evaluate sales ratios, and provide ongoing training to sales team.
• Establish business development expectations and monitor the level of efficiency at each community.
• Plan and partake in annual sales meetings.
• Create and maintain marketing process and procedures manual for communities.
• Conduct ongoing mystery shops with third party company to ensure quality control.
• Oversee Regional Sales Specialist.
• Communicate regularly with Executive Directors to discuss the performance of the Sales teams at each respective community.
• Identify opportunities to grow, mentor and/or promote the Sales Directors.
• Meet or exceed occupancy and revenue goals within your region.
• Provide feedback and recommendations to upper level management with the goal to achieve and maintain excellent occupancy standards, revenue goals and best practices.

Regional Director of Sales – Southern CA

General

• Responsible for managing the day-to-day healthcare operations of the assigned communities
• Ensure residents healthcare needs are met and treated with respect and dignity
• Supervises licensed nurses and other direct care team members within the community
• Strengthens clinical processes within the community until a replacement is identified
• Travels within the organization to support the management of vacant positions, startup communities, vacations/leave of absences

Regional Health Services Specialist – East Bay

• Manage the day-to-day healthcare operations of the assigned communities
• Ensure residents healthcare needs are met
• Ensure residents are treated with respect and dignity
• Supervise licensed nurses and other direct care team members within the community
• Strengthen clinical processes until a replacement is identified
• Support newly assigned Health Services Director
• Travel within the organization to support management of vacant positions, startup communities, and leaves of absence.

Regional Health Services Specialist

• Responsible for managing the day-to-day healthcare operations of the assigned communities
• Ensures residents healthcare needs are met and treated with respect and dignity
• Supervises licensed nurses and other direct care team members within the community
• Strengthens clinical processes within the community until a replacement is identified, then supports newly assigned Health Services Director
• Travels within the organization to support management of vacant positions, startup communities, vacations/leave of absences

• Responsible for managing the day-to-day healthcare operations of the assigned communities
• Ensures residents healthcare needs are met and treated with respect and dignity
• Supervises licensed nurses and other direct care team members within the community
• Strengthens clinical processes until a replacement is identified
• Travels to support the management of vacant positions, startup communities, vacations/leave of absences

• Managing the day-to-day healthcare operations of the assigned communities to ensure residents healthcare needs are met.
• Ensuring residents are treated with respect and dignity and ensuring quality care as residents healthcare needs change.
• Supervising licensed nurses and other direct care team members within the community.
• Strengthening clinical processes within the community until a replacement is identified, then supporting newly assigned Health Services Director.
• Traveling within the organization to support the management of vacant positions, startup communities, vacations/leaves of absences, etc.

• Managing day-to-day healthcare operations of assigned communities
• Ensuring residents healthcare needs are met with respect and dignity
• Supervising licensed nurses and direct care team members
• Strengthening clinical processes within the community
• Traveling within the organization to support management of vacant positions, startup communities, vacations/leave of absences, etc.

• Responsible for managing the day-to-day healthcare operations of the assigned communities
• Ensure residents healthcare needs are met with respect and dignity
• Ensure quality care as residents healthcare needs change
• Supervise licensed nurses and other direct care team members
• Strengthen clinical processes within the community until a replacement is identified
• Support newly assigned Health Services Director
• Travel within the organization to manage vacant positions, startup communities, vacations/leave of absences

• responsible for managing the day-to-day healthcare operations of the assigned communities to ensure residents healthcare needs are met
• Ensures residents are treated with respect and dignity and ensure quality care as residents healthcare needs change
• Supervises licensed nurses and other direct care team members within the community
• Strengthens clinical processes within the community until a replacement is identified, then supports newly assigned Health Services Director
• Travels within the organization to support the management of vacant positions, startup communities, vacations/leave of absences, etc.

• Conduct and support standard operations of the Assisted Living and Traditions Activities departments as outlined in the job description.
• In the absence of an Activity Director, the specialist will be responsible for maintaining activities and other resident programs, Oakmont OWL Production, Facebook Management, financials, staffing, hiring, community transportation program, and all other responsibilities of the Activity Director.
• Work directly with the communities Executive Director to maintain Programming operations standards, policies and procedures.
• Participate in the development of Oakmont Programming standards and policies as well as any additional projects related to the development of systems for the Activity program in both Assisted Living and Traditions.
• Conduct Audits of Assisted Living and Traditions Activitys Department.

Regional Operations Specialist – New Development

Regional Sales Specialist – Southern CA

Regional Sales Specialist – Southern CA

Regional Sales Specialist – Southern CA

Regional Director of Sales – Marketing

Regional Director of Sales – Southern CA

Regional Health Services Specialist – East Bay

Regional Health Services Specialist

Regional Health Services Specialist

Regional Health Services Specialist

Regional Health Services Specialist

Regional Health Services Specialist – East Bay

Regional Health Services Specialist

Regional Health Services Specialist

Regional Activity Specialist – Transitions