Nymi

Sales Engineer

• Assist the Go-to-Market function to achieve and exceed bookings targets
• Provide pre-sales support to prospects and customers, including requirements analysis, solution architecture, and proposal development
• Provide customer and partner go-to-market support, training, and awareness of Nymi and associated components required for a solution
• Foresee and address obstacles in advance to progressing a sales situation or deployment, responding quickly to troubleshooting any issues that arise
• Develop technical relationships in line with account management across key partners and customers
• Be a subject matter expert on Nymi's products, architecture, best practices for integration, and Nymi’s Software Development Kit
• Help drive prospects from initial interest in Nymi, through demos and Proof of Value activities
• Articulate the business application and value of the Nymi solutions & technology to all audiences, ranging from technical to executive-level decision makers
• Optimize the selling process: Identify, build, and manage on-going demo capability, this entails setting up labs with various third-party integration products
• Identify and build information repository to address typical customer issues (e.g., security architecture, multi-domain management, QA queries)
• Capture prospect and customer requirements via a Technical Questionnaire for professional services to create a Statement of Work
• Liaise with Customer Success to facilitate seamless on-boarding to a project and effective collaboration to achieve ultimate sales objectives for each account
• Work with partners to facilitate a wider market presence through partners and incremental source of revenue via go-to-market activities with technical partners
• Help improve the product and the company: Act as the voice of the market for input into product intake funnel
• Provide input across the organization as a voice of the market
• Provide on-going input into management to continually improve operations and the Connected Worker Platform
• Able to work remotely across multiple time zones and provide support worldwide, although your primary focus will be regional

• Providing pre-sales support to prospects, customers & partners, including customer requirements analysis, solution architecture and proposal development, partner go-to-market support and training, and awareness of Nymi-specific and associated components required for a solution
• Developing & maintaining Nymi’s Technical Partner Program; working closely with Nymi’s Director, Channels & Alliances, and Product Team to coordinate partner strategy
• Foreseeing obstacles in sales situations or deployment and responding quickly and troubleshooting any issues that arise
• Deciding priorities & strategies for Nymi’s sales engineering function, and ensuring customers’ technical needs are met
• Helping to move customers from initial interest in Nymi, through POVs, Pilots and on to full-scale production
• Optimizing Selling Process: Identifying, building, managing, and improving Nymi’s demo capability
• Identifying and building an information repository for customer security assessments, Information Technology assessments, Data Privacy assessments and other typical customer requests
• Providing sales and technical enablement training to the team, including usecase scenarios, demonstration scripts, evaluation and demo environments, and sales presentation materials
• Helping to create, maintain, and improve Nymi’s Technical Questionnaire to capture technical environments in order to streamline the creation of Statements of Work by the professional services team
• Collaborating with the customer success team in facilitating seamless onboarding of customers to projects to achieve ultimate sales objectives for each account
• Working with partners to facilitate wider market presence
• Acting as the voice of customers and prospects for input into product intake funnel
• Presenting and reviewing planned product roadmap and releases to address customer and market needs
• Providing input for continual improvement of operations and the Nymi solution

Sales Engineer

Manager, Sales Engineering