Nuvei: Canadian fintech accelerating payments globally and providing payments, payouts, issuing, banking, risk and fraud services.
Your mission: Product Manager – Internal Platforms & Operations Transformation to scale internal platforms and improve efficiency and merchant satisfaction.
Own the product roadmap for internal tools supporting Support, Compliance, Finance, Risk, and Operations.
Partner with stakeholders to map processes and reimagine them for scale.
Lead replacement or upgrade of legacy internal systems (boarding, case management, reporting dashboards).
Translate ambiguous needs into clear product requirements and technical specifications.
Prioritize initiatives by business impact, efficiency gains, and feasibility.
Collaborate with Engineering, Data, and IT to deliver reliable, secure, user-friendly solutions.
Act as the voice of the internal user—champion usability, speed, and automation.
Requirements
3–4 years of product management experience, including at least 2 years working on internal platforms, ops tooling, or process-heavy systems.
Strong systems thinking and ability to deconstruct complex business workflows, and provide an intuitive UX experience
Experience working with legacy systems and leading migration or transformation initiatives.
Proven ability to manage internal stakeholders and drive alignment across cross-functional teams.
Comfortable with data flows, systems integration, and backend-heavy products.
Fluent in writing clear PRDs and collaborating in Agile environments.
A "builder" mentality with a high sense of ownership.
(Nice to have) Experience in fintech, payments, or regulated industries.
(Nice to have) AI and process automations track record.
(Nice to have) Familiarity with tools like Salesforce, Zendesk, or internal risk/operations management systems.
(Nice to have) Background in operations, business analysis, or systems implementation.