Nutrien Ag Solutions LAS

Senior Technical Analyst, SF

Nutrien Ag Solutions LAS

full-time

Posted on:

Location Type: Office

Location: Calgary • Canada

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Support and configure Nutrien’s SuccessFactors global landscape, including Recruitment (RCM and RMK), Onboarding (ONB 2.0), Employee Central, Performance and Goals Management, Succession & Career Development, and Learning.
  • Lead system administration tasks by proactively identifying and resolving issues that could impact end-user experience, data integrity, or overall end-to-end system functionality for the global SuccessFactors solution.
  • Provide technical expertise to the HR Transformation journey to grow and enhance the SuccessFactors platform globally.
  • Attain business alignment while configuring global and localized design changes.
  • Ensure SuccessFactors solutions are implemented and maintained based on standardized leading practices and leverage application functionality to meet evolving business needs.
  • Provide guidance and support to business process leads, SMEs, and end users.
  • Provide technical guidance to partners and in-house support teams (including role-based permissions, integrations, and managed service teams).
  • Create and maintain application development documentation such as configuration workbooks, user guides, and test scripts to align with SuccessFactors and business process changes.
  • Resolve technical issues independently and/or in collaboration with SuccessFactors technical support.
  • Serve as Subject Matter Expert on SuccessFactors Release Management; lead and support regular product releases, establish regression and user acceptance testing approaches, and provide recommendations for adoption of enhancements and opt-in components.
  • Build and foster relationships with business stakeholders across functions and levels.
  • Develop creative strategies to build engagement and involve business stakeholders.
  • Apply self-management techniques, including acting with integrity, demonstrating adaptability, setting goals, and working efficiently.
  • Communicate effectively at various levels, from senior business stakeholders to technical subject matter experts, in designing and developing technical solutions to business needs.

Requirements

  • Post-secondary degree or diploma from a recognized university or technical school.
  • Certification in SuccessFactors modules required.
  • 5–8 years in IT application design, support, and development, including cross-domain experience.
  • Knowledge of the SuccessFactors modules included in Nutrien’s landscape with specialized expertise in RCM, RMK, and ONB 2.0.
  • Experience in other modules such as Employee Central, Learning, PMGM, Succession & Career Development, Platform, RBP’s, Release Management, Integrations (API and OAuth), and Position Management is highly desirable.
  • Experience supporting a SuccessFactors core-hybrid solution.
  • Subject matter expertise in business processes, solution design, best practices, and technology in technical/business environments.
  • Excellent focus on customer service and communication; use influence and negotiation skills when appropriate.
  • Expertise with data migration between cloud and on-premise applications is preferable.
  • Experience with Quality Assurance and Testing, including ability to develop test scripts for unit and user acceptance testing.
  • Comfortable leading working sessions at both junior and senior levels.
  • An aptitude for teaching, instructing, and mentoring.
  • Ability to partner with both technical and non-technical staff.
  • Exceptional analytical and problem-solving skills.
  • Ability to formulate recommendations and work with a high degree of autonomy.
  • Excellent organizational and time management skills; ability to work effectively under tight timelines.
Benefits
  • Nutrien is an equal opportunity employer.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
  • Background check and possible substance test.
  • Inclusive workplace with a culture of care.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SuccessFactorsRecruitment (RCM)Recruitment Marketing (RMK)Onboarding (ONB 2.0)Employee CentralPerformance and Goals Management (PMGM)Succession & Career DevelopmentIntegrations (API and OAuth)Data migrationQuality Assurance and Testing
Soft skills
customer servicecommunicationinfluencenegotiationanalytical skillsproblem-solvingorganizational skillstime managementteachingmentoring
Certifications
SuccessFactors modules certification