Welcome guests and build authentic connections, listening to their stories and understanding their needs.
Serve as the primary guide for each guest's studio journey, managing time and ensuring a seamless, high-end experience from arrival to final photo selection.
Present and sell Nuovo’s curated product offerings, helping guests select images and products that preserve their memories.
Lead same-day reveal sessions to help guests navigate their options and select images and products.
Collaborate with the studio team and in-house retouching team to ensure final product quality and delivery.
Consistently achieve and exceed sales goals while prioritizing guest satisfaction and emotional comfort.
Partner with photographers and studio staff to execute flawless photoshoots and product fulfillment.
Manage booking- and sales-related administrative tasks and time-sensitive coordination.
Requirements
You are a people person with a high degree of emotional intelligence and a genuine passion for human connection.
Proven track record in a client-facing role within high-end hospitality, selling an experience, or similar field; experience in high-ticket sales is a significant asset.
Strong ability to consistently exceed sales targets and quotas.
Excellent communication skills, a confident demeanor, and the ability to listen with empathy.
Excellent emotional management.
Results-driven and skilled at navigating conversations that lead to meaningful sales outcomes.
Highly organized and adept at managing time in a fast-paced environment without sacrificing a personal, high-touch experience.
Available to work weekends and evenings in person.
Prepared for a dynamic role that involves standing and physical activity throughout long hours.