VIP Account Manager
Crypto.com
Guest Experience, Sales Professional
Nuovo Artistic Photography
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo.
- Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from first interaction to final photo selection.
- Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories.
- Leverage emotional intelligence and sales expertise to consistently achieve and exceed sales goals while prioritizing guest satisfaction.
- Partner with the studio team to ensure every element of the guest experience—from the photoshoot to product delivery—is executed flawlessly.
- Meet with each guest to understand their vision and set the stage for sessions in the SoHo studio.
- Lead curated photoshoots and collaborate with the all-female photography team to create tasteful, elegant imagery.
- Lead same-day viewing of unedited photos and guide guests through image and product selection.
- Coordinate final product delivery by sending selected images to the in-house retouching team and ensuring high-quality finished products are delivered.
Requirements
- You are a people person with a high degree of emotional intelligence and a genuine passion for human connection.
- You have a proven track record in a client-facing role within high-end hospitality, selling an experience, or a similar field. Experience in high-ticket sales is a significant asset.
- You possess a strong ability to consistently exceed sales targets and quotas.
- You have excellent communication skills, a confident demeanor, and the ability to listen with empathy.
- Excellent emotional management.
- You are results-driven and skilled at navigating conversations that lead to meaningful sales outcomes.
- You are highly organized and adept at managing time in a fast-paced environment without sacrificing a personal, high-touch experience.
- You are available to work weekends and evenings in person.
- You are prepared for a dynamic role that involves standing and physical activity throughout long hours.
