
Key Account Manager
Nuclei
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Manage end-to-end account lifecycle for banks — from onboarding to adoption and renewal
- Build strong relationships with stakeholders at banks: senior management, digital-banking heads, product/ops leads
- Understand the bank’s customer segments and digital strategy; tailor proposals leveraging Nuclei’s marketplace, SaaS marketplace, subscription bundles
- Coordinate with internal teams (product, tech, operations) to ensure timely integration and launch
- Monitor account health: usage, transaction volumes, customer adoption — and drive upsell/cross-sell
- Ensure high client satisfaction; serve as trusted advisor on strategy, not just a vendor
- Provide feedback to help shape Nuclei’s product roadmap based on customer needs and market feedback.
Requirements
- 2–4 years’ experience in B2B sales/account management/client success/business development — ideally within fintech/banking/SaaS domain
- Based in Mumbai (mandatory)
- Excellent communication, presentation, stakeholder management skills
- Strong relationship-building skills — ability to connect with senior decision-makers in banks
- Good business sense, comfortable with SaaS-based, enterprise sales cycles
- Self-starter, proactive, comfortable working in a dynamic, agile work environment
- Ability to work cross-functionally internally and coordinate delivery & operations.
Benefits
- Opportunity to work with multiple banks across India and globally
- High visibility and ownership — shape how banks adopt and scale Nuclei’s offerings
- Learning exposure — fintech + SaaS + enterprise banking, cross-functional collaboration
- Growth potential within a high-impact role.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salesaccount managementclient successbusiness developmentSaaSdigital bankingproduct managementoperations managementupsellingcross-selling
Soft Skills
communicationpresentationstakeholder managementrelationship buildingbusiness acumenself-starterproactiveagile workcross-functional collaborationcustomer advocacy