Senior Associate Security Platform Engineer
NTT DATA, Inc.
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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Job Level
Tech Stack
About the role
- Works as part of a 24/7 team working on rotational shifts.
- Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings.
- Administers the organization's security tools to gather security logs from environment.
- Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update.
- Adheres to SOPs and notify stake holders on log flow/log format issues.
- Documents best practices.
- Identifies opportunities to make automations which will help the incident response team.
- Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follow up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Document and close resolved incidents according to agreed procedures.
Requirements
- Working knowledge on implementation and monitoring of any SIEM or security tools/technologies.
- Knowledge on security architecture, worked across different security technologies.
- Customer service orientated and pro-active thinking.
- Problem solver who is highly driven and self-organized.
- Great attention to detail.
- Good analytical and logical thinking.
- Excellent spoken and written communication skills.
- Team player with the ability to work well with others and in group with colleagues and stakeholders.
- Bachelor's degree or equivalent in Information Technology or related field.
- Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred.
- Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH, CISSP, CISM etc. will be added advantage.
- Moderate level experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.).
- Moderate level experience in technical support to clients.
- Moderate level experience in diagnosis and troubleshooting.
- Moderate level experience providing remote support in Security Technologies.
- Moderate level experience in SOC/CSIRT Operations.
- Moderate level experience in handling security incidents end to end.
- Knowledge on networking, Linux and security concepts.
- Moderate level experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, HoneyPots and other security tools.
- Knowledge on log collection mechanism such as Syslog, Log file, DB API.
- Knowledge in security architecture.
- Moderate level experience in Security engineering.
Benefits
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Applicant Tracking System Keywords
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Hard skills
SIEMsecurity toolsEnd Point ProtectionEnterprise Detection and Responsemalware analysisnetwork forensicscomputer forensicsFirewallIDSIPS
Soft skills
customer service orientationproactive thinkingproblem solvingself-organizationattention to detailanalytical thinkinglogical thinkingcommunication skillsteam playercollaboration
Certifications
CCNAJNCIAACCAPCNSACCSAAZ-500SC-200Security+CEHCISSP