Nox Medical

Support Engineer

• Providing global service and technical support in person, over the phone and/or through email to healthcare providers who use the Nox Medical hardware and software
• Have patience and compassion for working with healthcare providers who need assistance
• Investigate and document product performance and failure information
• Work collaboratively with Nox Medical Marketing, Sales, Product Specialists and, R&D to help troubleshoot product issues
• Test new versions of hardware and software
• Be willing to be a super user of all Nox Medical products
• Perform complaints documentation and handling

Sleep Diagnostics Technical Support Specialist

• Providing global service and technical support in person, over the phone and/or through email to healthcare providers who use the Nox Medical hardware and software
• Investigate and document product performance and failure information
• Work collaboratively with Nox Medical Marketing, Sales, Product Specialists and R&D to help troubleshoot product issues