Associate Director, Wholesale Strategic Operation
Novo Nordisk
full-time
Posted on:
Location Type: Office
Location: Chiyoda • Japan
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Job Level
About the role
- Drive and execute wholesaler engagement strategies to maximize market reach, product availability and commercial performance.
- Serve as the primary strategic lead for relationships with national and regional wholesalers, negotiating commercial arrangements, SLAs, distribution terms, and service-level improvements.
- Collaborate with Supply Chain, Demand Planning, Distribution, and Commercial teams to ensure alignment between inventory strategy, order management, and market demand.
- Lead commercial contracting with wholesaler partners, including rebate programmes, chargebacks, pricing terms, and promotional support mechanisms.
- Develop KPIs and dashboards to monitor wholesaler performance, channel profitability, market penetration, and service metrics.
- Ensure wholesaler operations adhere to corporate policies, local laws, and industry codes, coordinating with Regulatory, Legal, and Market Access teams.
- Act as the internal trusted advisor to cross-functional teams on wholesaler-related strategies and operational matters.
- Lead strategic projects, apply change management practices, and drive continuous improvements in wholesaler operations and analytics.
Requirements
- Bachelor’s degree in business, commercial, supply chain, pharmacy, life sciences, or related field; MBA preferred.
- Minimum 7–10 years’ experience in wholesaler or distributor management, distribution operations, or commercial operations within pharmaceutical or healthcare sectors.
- Proven experience negotiating commercial agreements with wholesalers, managing rebate or chargeback programs, and leading distributor partnerships.
- Strong understanding of Japan wholesaler landscape, distribution models, pharmaceutical regulations and industry codes.
- Strong analytical skills with business-level proficiency in Japanese and fluency in English, including excellent written and verbal communication.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
negotiating commercial agreementsmanaging rebate programsmanaging chargeback programsdeveloping KPIscreating dashboardschange managementwholesaler engagement strategiescommercial contractingorder managementmarket penetration analysis
Soft Skills
leadershipcollaborationanalytical skillscommunicationstrategic thinkingtrust advisorcontinuous improvementrelationship managementproblem-solvingcross-functional teamwork
Certifications
Bachelor’s degreeMBA