Senior Director, Regional Service Centre EMEA, Global P&O Services
Novo Nordisk
full-time
Posted on:
Location Type: Hybrid
Location: Bagsværd • Denmark
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Job Level
About the role
- Lead the HR service centre, ensuring efficient and high-quality delivery of HR services
- Develop and execute a strategic roadmap for HR shared services aligned with overall strategic direction and GPOS’ strategy
- Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs)
- Collaborate with HR leadership, business leaders and external vendors
- Drive change initiatives within the shared service centre
- Foster a culture of continuous learning and development
Requirements
- At least 10 years’ experience in driving improvements, digitalization, and implementing shared services best practices
- Ideally leading HR shared service center operations within a large, complex organization
- Minimum 5-10 years of experience leading other leaders and at least 10 years of leadership experience in total
- Experience heading teams and projects in a matrix organization
- Familiarity with cLEAN leadership and process improvement initiatives
- Knowledge of HR technology, including HRIS, case management systems, and self-service tools
- Cultural awareness, financial acumen, and a digital transformation mindset
Benefits
- Employee engagement
- Career growth
- Succession planning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR shared servicesdigitalizationprocess improvementHR technologyHRIScase management systemsself-service toolskey performance indicatorsservice level agreementschange management
Soft skills
leadershipcollaborationcultural awarenessfinancial acumenstrategic thinkingcontinuous learningdevelopment mindsetdriving improvementsfostering culturematrix organization experience