Provide overall leadership and strategic oversight for the Content Approval Hub, aligning with GMA strategy and driving operational excellence.
Define long-term goals, manage resources, and develop operational improvement roadmaps for the Hub.
Lead the centralised provision of content approval services, ensuring efficient, timely, and high-quality reviews in compliance with governance standards.
Remove bottlenecks in review processes and partner with leadership to address identified risks.
Oversee and manage vendors involved in content review and approval, negotiating contracts and monitoring performance against metrics.
Build and maintain strong partnerships with key internal stakeholders and country teams to align Hub services with organisational priorities.
Act as the point of escalation for major content approval issues.
Define, monitor, and evaluate performance metrics for Hub operations, leveraging data-driven insights to improve workflows and efficiency.
Lead and inspire the Hub team, fostering a culture of collaboration, accountability, and continuous improvement.
Drive continuous improvement and innovation by gathering stakeholder feedback, leveraging new tools and best practices, and implementing synergies within the Hub and Spoke model.
Requirements
Master’s degree in Life Sciences, Business Administration, Strategic Management, or related field; Content Approval Certifications are a plus.
8+ years’ professional experience in strategic roles, with proven success in large-scale initiatives in complex, matrixed organisations.
6+ years’ experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
Experience leading cross-functional teams and managing global or regional projects with multiple stakeholders.
Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
6+ years of leadership and people management experience.
Excellent analytical, reasoning, problem-solving, organisational, and multi-tasking skills.
Ability to quickly grasp business needs and collaborate successfully with stakeholders.
Excellent English language skills, both written and spoken.
Benefits
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Applicant Tracking System Keywords
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