Novartis

Director, Content Approval Hub

Novartis

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • 🇪🇸 Spain

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Job Level

Lead

About the role

  • Provide overall leadership and strategic oversight for the Content Approval Hub, aligning with GMA strategy and driving operational excellence.
  • Define long-term goals, manage resources, and develop operational improvement roadmaps for the Hub.
  • Lead the centralised provision of content approval services, ensuring efficient, timely, and high-quality reviews in compliance with governance standards.
  • Remove bottlenecks in review processes and partner with leadership to address identified risks.
  • Oversee and manage vendors involved in content review and approval, negotiating contracts and monitoring performance against metrics.
  • Build and maintain strong partnerships with key internal stakeholders and country teams to align Hub services with organisational priorities.
  • Act as the point of escalation for major content approval issues.
  • Define, monitor, and evaluate performance metrics for Hub operations, leveraging data-driven insights to improve workflows and efficiency.
  • Lead and inspire the Hub team, fostering a culture of collaboration, accountability, and continuous improvement.
  • Drive continuous improvement and innovation by gathering stakeholder feedback, leveraging new tools and best practices, and implementing synergies within the Hub and Spoke model.

Requirements

  • Master’s degree in Life Sciences, Business Administration, Strategic Management, or related field; Content Approval Certifications are a plus.
  • 8+ years’ professional experience in strategic roles, with proven success in large-scale initiatives in complex, matrixed organisations.
  • 6+ years’ experience in the pharmaceutical industry, with deep understanding of commercial, medical, compliance, content management, and production operations.
  • Experience leading cross-functional teams and managing global or regional projects with multiple stakeholders.
  • Strong knowledge of Novartis policies, compliance, regulatory, and legal requirements for content development and review.
  • 6+ years of leadership and people management experience.
  • Excellent analytical, reasoning, problem-solving, organisational, and multi-tasking skills.
  • Ability to quickly grasp business needs and collaborate successfully with stakeholders.
  • Excellent English language skills, both written and spoken.
Benefits
  • Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content approvaloperational improvementperformance metricsdata-driven insightsproject managementstakeholder managementcontract negotiationcontent managementcompliance standardsstrategic oversight
Soft skills
leadershipcollaborationaccountabilitycontinuous improvementanalytical skillsproblem-solvingorganizational skillsmulti-taskingcommunication skillsrelationship building
Certifications
Content Approval Certifications
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