Technology Project Manager
Intern Latin America
SQL
Sales Automation Projects Manager
Novakid Inc
full-time
Posted on:
Origin: • 🇷🇸 Serbia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Maintain, optimize, and further develop existing automated communication flows (e.g., WhatsApp, voice bots)
- Design and implement new automation flows
- Analyze current team processes and automation flows; propose, implement and assess improvements
- Manage external providers and partners
- Create and maintain JIRA tasks, process documentation, manuals, and recurring reports (weekly/monthly)
Requirements
- At least 3 years of experience in business process improvement and automation
- Hands-on experience with low-code/no-code automation platforms (e.g., Workato, Zapier, Make, etc.)
- Ability to visualize processes clearly and effectively (AS IS / TO BE diagrams)
- Strong communication skills (ability to advocate for your approach and justify solutions)
- Proactive mindset and problem-solving approach
- Familiarity with prompt engineering (working with AI tools such as ChatGPT, Claude, etc.)
- Experience independently creating and updating chat and voice bots, including writing and refining AI prompts
- English proficiency at Upper Intermediate level or higher (used for documentation and collaboration with colleagues/providers)
- Bonus: Basic SQL skills (to fetch and verify data)
- Bonus: Experience working with complex, region-specific processes
- Bonus: Ability to configure integrations (APIs, webhooks, databases)
- Bonus: Solid analytical skills (including A/B testing, Excel, ROI evaluation of implemented changes)
