Northwest Permanente

Business Intelligence Developer

• Develops a deep understanding of operational, clinical and/or administrative functions and processes within areas of focus.
• Maintains expertise in the data landscape and cutting-edge technology, ready with the knowledge and skills to rapidly recommend and execute analytic solutions to business problems.
• Completes analyses and educates customers and leaders on trends, challenges, and opportunities that influence decision-making and action.
• Works through the full life cycle of analytic and/or technical projects from conception to execution: requirement gathering, data exploration, extraction, cleansing, enrichment, visualization, validation, synthesis, and interpretation.
• Ensures quality, clarity, and applicability of deliverables and that they meet customer expectations, regulatory requirements, and/or department standards and assists in communicating deliverables to customers, providing clear and concise explanation of data delivered, and ensures progress reporting throughout life cycle of project.
• Adopts and implements standard methodologies in data infrastructure, reporting and analysis.
• Partners with data engineers to build, enhance and maintain robust data assets including documenting business requirements and conducting UAT.
• Provides project coordination and/or administrative support for various business critical analysis and reporting needs.
• Supports the development and maintenance of project plans, including project schedules and plans for resources, communications and risks.

Business Intelligence Analyst, Level 2

Director

• Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality and utilization standards.
• Evaluates and improves delivery of service by initiating and promoting best practice models and monitors individual and team performance levels to identify areas where improvements are needed or where high performance should be acknowledged.
• Works in partnership with other Kaiser Permanente teams and hospital departments to develop department benchmarks and track performance against benchmarks.
• Understands and executes on area strategy and operational needs, including gaining expertise on external market and factors in the area.
• Provides strategic analysis and business planning support to evaluate opportunities to reduce costs, improve member services and quality of work life.
• Analyzes and creates systems to match appointment supply with demand and to create close collaboration with Regional Appointment Center to support clinic operational needs.
• Foster innovation in creating non-visit options for meeting member needs.
• Develops and implements appropriate reporting tools and training / communication activities within and outside the department through leadership and ensuring success of business strategies.
• Prepares special and recurring reports and analyses, internalization studies, business case development.
• Plans and executes department-based budgeting and identifies priorities to best manage both internal and external costs.
• Monitors department finances that contribute to the overall value metrics.
• Partners with departments on both internal and external financial indicators and develops processes to ensure total capture.
• Contributes to effective and accurate communications, operations, and planning by conducting studies and reporting findings, participates and presents in special committees and/or projects.

Business Intelligence Analyst, Level 2

Practice Director - Eye Care