Program Manager – Medical Informatics

Northwest Permanente

Informatics Program Manager serving as a strategic partner to physician informatics leads. Managing projects and leading teams for technology solutions in ambulatory care under Northwest Permanente.

Posted 6/10/2026full-timePortland • Oregon • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manages large scale projects in area of oversight, leading a team of clinical and technical experts while including both internal and external resources
Works collaboratively with the physician informatics leads to define goals, leads regular sessions to review and re-prioritize, uses cross-product dashboards and identifies necessary resources to support plans and deliverables
Oversees the integration of new technologies into the organization’s IT infrastructure, ensuring compatibility and interoperability in the ambulatory care setting as well as our omnichannel strategy and presence for our members
Regularly evaluates programs and makes recommendations for enhancements, adjustments, and changes, in conjunction with physician leads
Works with our physician leads and others to implement both strategic and tactical plans
Collaborates with operational partners to ensure training, projects and clinician decision support efforts align with organizational initiatives
Participates in regional and national public administration and Epic user groups to influence the strategic direction of ambulatory, MyChart, and mobility initiatives
Continuously monitors and understands the latest advancements and ongoing developments in AI capabilities related to ambulatory care, MyChart, and mobility solutions
This includes evaluating new technologies, assessing their potential impact on clinical workflows, and integrating relevant AI innovations to enhance patient care and operational efficiency

Requirements

What you’ll need

Bachelor’s degree in business administration, health care administration, or related discipline or equivalent educational/professional experience
Minimum three (3) years of experience in program management, project management, IT consulting, business analysis in healthcare, or a related field
Excellent leadership, communication, and interpersonal skills
Must exhibit efficiency, collaboration, candor, openness, and results orientation
Ability to performance manage, coach, and develop staff
Ability to lead and manage through influence and collaboration
Demonstrated strategic thinking, business planning, and project management skills
Strong analytical and problem-solving skills with attention to detail
Excellent written and oral communication skills
Strong project management, facilitation, and team building skills
Certification: Clinical Informaticist or 1 Epic clinical application preferred
RN, LPN, LCSW, PharmD or other healthcare related licensure preferred.

Benefits

Comp & perks

15% employer contribution to retirement programs, including pension
90% employer-paid health plan
Tuition Reimbursement
Child Care Benefits
Flexible Work Schedules
Paid Parental Leave
Self-Care Days + Paid Time Off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproject managementIT consultingbusiness analysisstrategic planninganalytical skillsproblem-solvingperformance managementteam buildingAI capabilities

Soft Skills

leadershipcommunicationinterpersonal skillscollaborationresults orientationstrategic thinkingfacilitationattention to detailcoachinginfluence

Certifications

Clinical InformaticistEpic clinical applicationRNLPNLCSWPharmD