NorthStar Memorial Group

Administrative Assistant

• Support the General Manager, Sales Manager, Cemetery Caretaker Supervisor, and Chapel Location Manager (in combo facility) to ensure objectives are met while maintaining a high standard of ethics and meeting budgetary requirements.
• Coordinate the processing of orders and the control of storage inventory for vaults and markers
• Partner with the Grounds/Maintenance Department to ensure the processing of installation orders
• Consistently communicate with families upon request complete
• Hire and train staff to follow business processes
• Motivate location staff to ensure service is above and beyond client expectations

Cemetery and Funeral Home Office Manager

• Review and oversee business processes for the location, such as bank deposits, checks, accounts receivable reports, and purchasing reports to ensure accuracy and adherence to company policies and procedures
• Generate and review weekly, monthly, and quarterly reports such as Board Volume reports, aged accounts receivable reports, merchandise trust reports, etc.
• Coordinate the processing of orders and the control of storage inventory for caskets, urns, etc.
• Handle advanced clerical tasks, such as reconciliations, report generation, license renewals, and inventory verification

Funeral Home Office Manager

Human Resources

• Monitor and organize the Human Resources group ticketing system
• Assist with the onboarding process, including preparing offer letters and initiating pre-employment background checks
• Process I-9 forms and complete E-Verify submissions
• Perform basic audits of HRIS data to ensure accuracy
• Coordinate with other departments (Payroll, Benefits, IT, etc.) to support new hire setup
• Process routine employee personnel changes under guidance
• Support termination processing and updating records
• Respond to basic HR inquiries and route complex questions as appropriate
• Perform clerical duties such as copying, scanning, filing, and document preparation
• Create and maintain complete and accurate employee files
• Provide customer service support by addressing employee HR questions
• Answer incoming calls and assist or escalate as needed
• Assist with HR sponsored activities at the Home Office
• Complete employment verification requests
• Sort and scan incoming mail and deliver to appropriate recipients
• Assist with ad-hoc HR projects as needed

Cemetery and Funeral Home Office Manager

Funeral Home Office Manager

HR Coordinator