
Data Operations Specialist
Northern Trust
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$56,000 - CA$75,000 per year
Tech Stack
About the role
- Prepare, maintain, and execute weekly and monthly operational and financial reports with a high level of accuracy and attention to detail.
- Support the end-to-end project intake and setup process, including reviewing contracts to ensure projects are accurately created in internal systems and delivery teams are set up for success.
- Execute project close-out activities, ensuring project data, financials, and documentation are complete and accurate.
- Support project teams by reinforcing project ownership and accountability, escalating risks or issues when delivery expectations or stakeholder accountability are unclear.
- Partner with Data Operations, Finance, and Project Management teams to support month-end close activities and reporting requirements.
- Assist in building financial understanding within the PMO, including concepts such as earned revenue, invoiced value, accrued revenue, and deferred revenue.
- Generate and maintain accurate, real-time sales pipeline reports, dashboards, and data visualizations to support business decision-making.
- Support improvements to revenue operations systems and processes by assisting with tool evaluations, data quality initiatives, and reporting enhancements.
- Help maintain data integrity for forecasting by proactively identifying and resolving inconsistencies in pipeline stages, close dates, and probabilities.
- Develop, update, and maintain clear SOPs and process documentation across revenue and data operations.
- Support teams across the organization with data management and documentation updates within SOPs and the Learning Management Platform.
- Collaborate cross-functionally with Legal, Finance, Revenue, and Data Operations teams to support contract-related workflows and operational needs.
- Contribute to cross-functional projects and initiatives aimed at improving operational efficiency and effectiveness.
- Support the Data Operations team with contract lifecycle activities, helping ensure accuracy, compliance, and timely execution.
Requirements
- 2–4 years of experience in operations, project management, revenue operations, or a related function.
- Post-secondary education in Business, Finance, Operations, Analytics, or a related field.
- Advanced Excel/Google Sheets skills, including pivot tables and data analysis.
- Experience with Salesforce (Sales Cloud) data management, reporting, and basic troubleshooting.
- Basic understanding of month-end financial processes, invoicing, and revenue tracking.
- Strong analytical skills with attention to detail and ability to maintain data integrity.
- Experience producing reports, dashboards, and process documentation (SOPs/Learning Management).
- Collaborative and organized, with the ability to work across teams and manage multiple tasks.
Benefits
- Benefits Plans
- HSA / QSEHRA
- Employee Wellness & EAPs
- Fitness Reimbursement and Vet Care Programs
- RRSP Matching / 401K
- Profit Sharing
- Flexible work to promote work-life integration
- Home office allowance
- Referral bonus program
- Company social events
- More!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfinancial reportingproject managementrevenue operationsdata managementreportingSOP documentationdata integritycontract lifecycle managementmonth-end financial processes
Soft Skills
attention to detailanalytical skillscollaborationorganizationaccountabilitycommunicationproblem-solvingcross-functional teamworktime managementstakeholder management