Northern Arizona Healthcare

General

• Support NAH participation in community boards, commissions and events by tracking engagement, preparing materials and ensuring follow-up.
• Assist in planning, logistics and promotion of NAH-sponsored or co-hosted health events, screenings and outreach activities.
• Staff NAH's presence at community events, including tabling, distributing materials and documenting community feedback.
• Manage intake and coordination of sponsorship applications, ensuring compliance with guidelines and alignment with NAH priorities.
• Collect and organize feedback, stories and metrics for reporting and evaluation.
• Contribute to internal communications that highlight NAH's community involvement.

Community Relations Specialist

Solutions Engineer

• Provides technical leadership in application architecture planning, upholding alignment across domains and enabling functions throughout (vertically) and across (horizontally) platforms.
• Collaborates with IT and functional teams across the organization to implement comprehensive architectural solutions to current and future business challenges.
• Supports the design, configuration, development, implementation, and operation of the organization's integrated source data systems.
• Champion Data Stewardship, by working with data source owners and subject matter experts to regularly validate the completeness and accuracy of data.
• Assists with the advancement of Data and Analytics education, throughout the organization.
• Identifies opportunities that will drive improvements in performance, scalability, re-usability, and alignment of solutions with stakeholder requirements.
• Ensures solution architecture approach is consistent and developed based on program road-maps, reference architectures, and enterprise platforms.
• Serves as a liaison between different parties, understanding business, technical, and data requirements.
• Maintains knowledge of Database and Data Modeling best practices, as well as an in-depth comprehension of the inter-dependencies of data, within healthcare environments.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

Data Solutions Architect

• Leads data architecture strategy and execution, guiding cross-functional teams, consultants, and partners through the delivery of aligned and sustainable data solutions.
• Facilitates the integration of new data sources into the enterprise data platform by managing multidisciplinary implementation teams.
• Builds internal capabilities across data architecture, integration, and governance disciplines.
• Oversees both operational governance and special project execution for data systems, platforms, and pipelines.
• Contributes to the development and execution of NAH's enterprise data and analytics strategy.
• Collaborates with senior executives and business stakeholders to design data architectures aligned with organizational objectives.
• Evaluates and recommends new platforms, data tools, and infrastructure approaches including cloud-native and hybrid models.
• Maintains broad knowledge of healthcare data warehousing, cloud platforms, and architectural best practices.
• Champions Data Stewardship by working with data owners and SMEs to ensure completeness, accuracy, and governance.
• Drives organizational maturity in data literacy, integration, and analytics enablement.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

Senior Data Solutions Architect

Therapist

• Performs ABG punctures according to NAH Policy.
• Provides proper concentration of pharmacological solutions and administers appropriately as prescribed by MD or licensed independent practitioner and monitors for effectiveness.
• Records patient vital signs including breath sounds, ventilator status, mental status, and response to treatment.
• Identifies patient and verifies orders before administration of any treatment or respiratory care to patient.
• Sets ventilator parameters according to established patient protocol and doctors orders.
• Performs/assists in the placing of E.T. tube properly, minimizing facial, oral, and tracheal trauma.
• Completes all billing paperwork.
• Promotes, advocates for and participates in multidisciplinary patient care services using collegial and collaborate approach to group decision making as part of a self-direct work team.
• Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes.
• Assist in the development of the department budget. Plays a key role in ensuring budgetary goals are met on an annual basis by ensuring proper staffing and proper use/management of supplies.
• Assists in hiring , trains, and directs the work flow for staff. This position is also accountable for participating in the development and implementation of department goals and objectives.
• Demonstrates timely and accurate documentation of assessments, interventions, EMR entries, and patient responses.
• Promotes, advocates for and participates in multidisciplinary patient care services using collegial and collaborate approach to group decision making as part of a self-direct work team.
• Assembles and disassembles, operates and maintains, troubleshoots, cleans, and performs minor repairs on equipment.
• Educate patients on therapy's and prescribed medications/therapy given prior to discharge while documenting patient understanding.
• Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
• If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job specific training in the specified time frame.

Lead Respiratory Therapist

• Escorts patients from waiting area to exam room; communicates information regarding any extended wait or delay in appointment time.
• Assists in transporting patients, equipment and supplies.
• Takes vital signs and basic historical patient data.
• Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures, and a variety of other medically related tasks within the scope of knowledge.
• Instructs patients on urine collection procedures.
• Maintains department cleanliness including following procedures for clean up after treatments.
• Maintains equipment and supplies inventories.
• Assists patients with donning/doffing compression garments as needed.

Patient Care Technician, Wound Care Clinic

• Maintains department cleanliness including following procedures for clean up after treatments.
• Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
• Assists with patient transfers to or from wheelchairs as needed.
• Assists patients with donning/doffing compression garments as needed.
• Observes patient for skin integrity and report any problem areas to supervising clinicians.
• May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.
• Prioritizes and problem solves to meet changes in patient status/condition.
• Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.
• Quickly and accurately assesses patient care needs.
• Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.
• Assists with dressing removal as assigned by supervising clinician.
• Assists patients with activities of daily living such as toileting as needed.
• Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
• Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.

Patient Care Technician – Med Surg Telemetry

• Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
• Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned diagnostic procedures.
• Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting diagnostic medical services.
• Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
• Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
• Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
• Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
• Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
• Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services.
• Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
• Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
• Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
• Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
• Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

Patient Access Representative

• Prioritizes and addresses technical needs to meet patient conditions.
• Assists the health care team during surgical procedures by integrating an understanding for anatomy and physiology with the surgical procedure.
• Provides safe patient care for the intra-operative phase, including specimen handling and medication labeling and handling.
• Prepares appropriate instruments, sutures, supplies, and equipment for specific procedures and be able to anticipate the sequence of events and needs of the surgeon and patient.
• Maintains, monitors, and restocks equipment and supplies as assigned or as necessary.
• Facilitates efficient room turnovers as a scrub technician as evidenced by appropriate instruments, supplies and equipment and assisting the team as needed.
• Assists with updating the physician preference cards as appropriate.

Scrub Technician

• Communicates patient/family needs and/or concerns to the collaborative healthcare team.
• Assists with ambulation of stable patients, if appropriate, under the direction/supervision of the RN.
• Uses an interactive approach to keep patients safe and occupied (i.e. play cards, read books, write notes, etc.)
• Receives and assists in the setup of patient food trays and snacks under the direct supervision of the RN.
• Receives report from RN and/or off-going patient safety attendant at the start of shift.
• Gives report to RN and oncoming patient safety attendant before relinquishing responsibilities.
• Keeps RN informed of any changes in patient behaviors/status.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
• Ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job specific training in the specified time frame.
• Ensure the rooms to which you are assigned are kept clean, comfortable and safe for the patient and families.
• Responsible for reporting any safety related incident in a timely fashion through the VigiLanz tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

Patient Safety Attendant

• Maintains department cleanliness including following procedures for clean up after treatments.
• Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
• Assists with patient transfers to or from wheelchairs as needed.
• Assists patients with donning/doffing compression garments as needed.
• Observes patient for skin integrity and report any problem areas to supervising clinicians.
• May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.
• Prioritizes and problem solves to meet changes in patient status/condition.
• Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.
• Quickly and accurately assesses patient care needs.
• Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.
• Assists with dressing removal as assigned by supervising clinician.
• Assists patients with activities of daily living such as toileting as needed.
• Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
• Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.
• Assists patients in and out of vehicles as needed.
• Supports and reinforces discharge instructions.
• Collaborates with interdisciplinary team and community agencies.
• Uses the EMR for documentation and communication purposes.
• Assists with securing DME as necessary.
• Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
• Assists in orientation and training of new PCT staff.
• Works to ensure best practice among colleagues.
• Maintains unit documents.
• Maintains charts and copies charts as requested.
• Assists charge nurse with clerical duties.
• Documents objective patient data and the care they provide. Documents reporting of abnormal findings to supervising clinician.

Patient Care Technician

• Assesses the needs and conditions of assigned patients by gathering relevant patient health information.
• Identifies outcomes, develops a plan of care individualized to the patient and/or situation, and implements the identified plan appropriate for the attainment of the expected outcomes.
• Assesses patient's progress toward the attainment of outcomes and effectively revises/updates diagnoses, outcomes and plans of care as appropriate.
• Contributes to patient experience by providing safe, high quality & patient centered care and by respecting patients privacy, and treating all patients,family members and guests, as well as other associates, with dignity, respect, and compassion.
• Evaluates patient conditions frequently and adapts plan of care appropriately.
• Performs aseptic techniques by maintaining a sterile field while using principles of disinfection, sterilization, and infection control.
• Maintains infection prevention standards.
• Collaborates with physicians and other health care professionals.
• Assists as necessary with procedures and transportation throughout the hospital per hospital and departmental policies and procedures.

RN Infusion Room

RN Infusion Room – Relief Position

• Assesses the needs and conditions of assigned patients by gathering relevant patient health information.
• Identifies outcomes, develops a plan of care individualized to the patient and/or situation, and implements the identified plan appropriate for the attainment of the expected outcomes.
• Assesses patient's progress toward the attainment of outcomes and effectively revises/updates diagnoses, outcomes and plans of care as appropriate.
• Contributes to patient experience by providing quality & safe patient care and by respecting patients privacy, and treating all patients, family members, and guests, as well as other associates, with dignity, respect, and compassion.
• Evaluates patient conditions frequently and adapts plan of care appropriately.
• Performs aseptic techniques by maintaining a sterile field while using principles of disinfection, sterilization, and infection control.
• Maintains infection prevention standards.
• Collaborates with physicians and other health care professionals.
• Provides physical & mental health assessments and develops appropriate nursing care plans for patients.
• Administers prescribed medications and treatment regimens observing and reporting patient behavioral responses.
• Works with patients and their families/significant others to help improve their abilities and assist them with their illness.
• Records all care information concisely, accurately and completely, in a timely manner, on the appropriate forms.
• Directs care provided by mental health technicians, being ever mindful of mental health technicians scope of practice.

RN, Behavioral Health Inpatient

Manager

• Develops, implements, and revises policies, procedures, and practices that guide and support the provision of services for cardiovascular patients undergoing invasive and non-invasive cardiovascular procedures and testing.
• Assures that the department is functioning to its fullest capacity and is in accordance with accrediting agencies and hospital guidelines.
• Determines the qualifications and competencies of department personnel who provide patient care services and who are not licensed independent practitioners.
• Provides for the orientation, in-service training, and continuing education of all department personnel to assure competence and self-development of staff.
• Provides effective management and evaluation of staff and activities within the department. Assures efficient, productive functioning and quality of care and customer service for the cardiovascular patient.
• Recommends space and other resources needed by the department. Along with the CVSL physician leader and when applicable, the NAH CMO, leads the selection process for resources including imaging and other technical equipment, information systems, inventory control/management, and patient care delivery- related items.
• Reviews department objectives and assists in the development of short and long-range goals in conjunction with the Director of Cardiovascular Service Line, and the Clinical Operations Manager.
• Keeps abreast of new procedures, equipment and technologies in the field of cardiovascular care in order to maintain professional expertise and to plan for necessary growth in the department.
• Establishes appropriate charging, coding, and billing procedures for all technologies and therapies within the department in a timely manner to maximize reimbursements within hospital, State, and Federal guidelines.
• Establishes appropriate inventory control and cost reduction strategies for the department.
• Assures acquisition, reporting and maintenance of management data, including but not limited to monthly procedures volumes, on-time starts, inventory utilization, and supplier pricing/market share reporting.
• Prepares effective capital equipment and operating budgets. Monitors and controls expenditures throughout the year to ensure budgetary compliance.

Cath Lab, Cardiac Services Clinical Manager

• Oversees BH Assessments and Referrals and BH Outpatient Unit
• Manages departmental goals and objectives
• Facilitates staff retention and motivates staff
• Participates in creating a learning environment supported by evidence-based practice and research