Northeast Georgia Health System

Call Center Representative

• Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced.
• Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed.
• Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Medical Office Assistant – Orthopedic Surgery

Medical writer

• Improving the overall quality and completeness of clinical documentation
• Modifying clinical documentation through interaction with Physicians, Nursing staff, other patient caregivers, and medical records coding staff
• Ensuring appropriate reimbursement is received for services rendered
• Educating all members of the patient care team on clinical documentation
• Conducting admission/continued stay reviews using the Compliant Documentation Program Management (CDMP) guidelines
• Monitoring documentation against "core measure" quality indicators and addressing non-compliance documentation
• Collaborating with coding staff to assign the "working" DRG to contribute for IDT Rounds
• Maintaining a leadership role to ensure compliant documentation
• Organizing and performing work effectively and efficiently

Registered Nurse, Clinical Documentation Specialist – CDIP, CCDS

Executive Assistant

• General clerical work; basic correspondence, filing, data entry, answering phone calls, managing appointments
• Intermediate level clerical work for department under general supervision

Secretary II – Heart and Vascular Cath

Architect

• Design end to end ETL architecture for Data Migration, Data Warehousing or Data Mart Solutions using Microsoft SSIS tool
• Ensure all ETL Jobs have adequate error handling and audit balance control mechanisms implemented to enable automation
• Stand up a DW/ETL Center of Excellence to document and enforce best practices, standards, naming conventions etc
• Create a checklist to review all solutions developed to ensure adherence to the CoE standards
• Mentor and train staff to hold periodic CoE meetings
• Implement a reference data management system using Microsoft Master Data Management Services

ETL Architect – Epic, Snowflake, SSIS

Director

• Oversee day-to-day operations of the Utilization Management Department
• Ensure compliance with payer requirements and regulatory standards
• Monitor and analyze key performance indicators (KPIs)
• Recruit, train, and manage a high-performing UM team
• Manage departmental budgets and financial responsibility
• Develop and implement performance metrics

Medical Office Assistant – Orthopedic Surgery

Registered Nurse, Clinical Documentation Specialist – CDIP, CCDS

Secretary II – Heart and Vascular Cath

ETL Architect – Epic, Snowflake, SSIS

Utilization Management Director, RN Required