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Medical Office Assistant – Orthopedic Surgery
Northeast Georgia Health SystemMedical Office Assistant supporting the Orthopedic Surgery department at NGHS. Responsibilities include patient communication, managing medical records, and scheduling patient referrals.
About the role
Key responsibilities & impact- Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
- Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by Physicians.
- Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral.
- Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced.
- Enters charges accurately.
- Forward all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed.
- Arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
Requirements
What you’ll need- High School Diploma or GED
- Customer Service or Physician's Office experience preferred
- Knowledge of and proficient use of EMR (Electronic Medical Record) system
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical record maintenancefinancial record maintenanceappointment schedulingreferral processingdata entryinventory managementcharge entryaudit balancingreport preparation
Soft Skills
communicationcustomer serviceorganizational skillsattention to detail
Certifications
High School DiplomaGED