Director of Human Resources
Wonderland Child & Family Services
Floater Specialist, Bilingual, Spanish
North LA County Regional Center (NLACRC)
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $29 - $42 per hour
Job Level
JuniorMid-Level
About the role
- Initiates and responds to consumer, family, service provider, and outside agency communications on topics including service eligibility, regional center service standards, regional center methods, generic agency programs and methods, and problem resolution.
- Provides information through telephonic and electronic mail.
- Conducts individual program planning, including annual and quarterly review meetings, and completes corresponding reports.
- Conducts individual family service planning, including initial, semi-annual, annual, transition and periodic reviews, with consumers and parents, foster parents, and guardians.
- Generates referrals and Purchase of Service Authorizations, Change in Authorizations and Purchase of Service Terminations, as needed.
- Provides advocacy assistance as needed.
- Provides information regarding available resources and services to consumers and their families, and care providers.
- Documents all case management activity in the consumer’s interdisciplinary notes in accordance with Title 19.
- Maintains case management documents in the consumer record and Community Resource Database.
- Reviews incoming and outgoing case transfers, exceptional funding authorizations, exceptional living arrangements, and Notice of Actions.
- Training and mentoring of new staff and participation in Diversity and Inclusion Projects, Community Outreach, Statewide Placements, and Special Projects/Committees.
- Performs other related duties as required or assigned, such as providing backup to the Officer of the Day duties.
Requirements
- Bachelor’s Degree in social work, psychology, human development, sociology, public health nursing or a related field (Master’s preferred).
- Two years of Regional Center preferred experience as a service coordinator.
- Assessment, program planning, customer service, strong organization and paperwork management, strong verbal and written communication, ability to communicate complex material, computer usage.
- Must work successfully with people from a variety of cultures.
- Frequent telephone and out-of-office meetings required.
- Valid CDL and reliable transportation, or acceptable substitute, required.
