Customer Service Representative
Norsk Hydro
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • United States
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Salary
💰 $54,849 - $67,069 per year
Job Level
Tech Stack
About the role
- The Customer Service Representative serves as the primary point of contact for customers and a key connection between Account Executives, Planning, and Production
- This role manages order entry, claims processing, status checks, phone inquiries, and email communication while maintaining accurate records and timely follow-through
Requirements
- High School Diploma
- One year of customer service experience
- MS Office suite expertise
- ERP system experience
- Understanding of basic math
Benefits
- Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
- Retirement Savings Plans with Company Match/Contributions
- Education Assistance
- Bonus Plan Eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order entryclaims processingstatus checksbasic math
Soft Skills
communicationcustomer service
Certifications
High School Diploma