Norfolk County

Security Analyst

• Maintain and support all system updates for Norfolk County computer equipment.
• Create, maintain and support workstation network group policies and Intune policies for user and device management.
• Responsible for maintaining backup configurations and ensuring backup compliance.
• Monitoring of our security systems, and coordination with our remote SIEM vendor.
• The roll-out of software and updates to software to the workstation using network deployment tools.
• Responsible for maintaining and supporting all Norfolk County firewall configuration including web filter, spyware, and spam.
• Responsible for maintaining and supporting workstation endpoint protection.
• Coordinate with Operations to support network switching equipment and wireless access points.
• Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies.
• Assist in the development of policies and procedures related to information technology.
• Provide backup support for all information technology functions.
• Promote effective and appropriate use of information technology.
• Provide progress reports at meetings.
• Keep current on changes and innovative technology developments.
• Perform other duties as assigned.

Junior IT Security Analyst

Risk

• Provides administration and oversight of the corporate claims management and damage cost recovery programs;
• Responsible for adjusting all assigned self‑insured corporate claims, including first and third‑party losses, from inception through resolution.
• Investigates, negotiates, and resolves liability claims made against the corporation, including bodily injury and property damage claims, within delegated authority.
• Conducts on‑site claim investigations, including scene examinations, and obtains statements from claimants, internal staff, and witnesses to assess legal liability.
• Develops, coordinates, and administers the corporate damage cost recovery and subrogation program to ensure effective recovery of monies owing to the County from responsible third parties.
• Manages and monitors insurance‑referred claims to ensure they are handled effectively, economically, and in the County’s best interest.
• Coordinates the gathering of internal and external documentation and evidence for the investigation and defence of claims.
• Liaises and coordinates with internal staff, third‑party claimants, insurance adjusters, legal counsel, insurers, and insurance providers to investigate claims, assess exposure and liability, and support effective claim resolution.
• Coordinates and manages small claims court actions, acting as the corporate representative and providing settlement instructions as required.
• Reviews and analyzes relevant productions, including expert reports, legal reports, medical records, repair estimates, and other supporting documentation.
• Maintains accurate internal claim reserves and tracks all claim details within the risk management system to ensure complete and accurate file management.
• Attends claim litigation, mediation, and arbitration proceedings as client representative for the Corporation, as required.
• Reviews incident reports and claims with internal departments to identify potential risk exposures and provide recommendations to reduce the frequency and severity of future losses.
• Identifies and evaluates potential operational risk exposures and loss trends to recommend risk mitigation strategies to staff at all levels to minimize risk in all service areas.
• Reviews and evaluates internal projects, insurance certificates, insurance requirements, contracts, tenders, and policies to ensure they appropriately support corporate risk mitigation and risk transfer strategies.
• Conducts periodic reviews of department operations, activities, and processes to identify and resolve potential risk exposures.
• Conducts risk inspections of County facilities and operations to identify hazards, prepare findings reports, and provide risk analysis recommendations for loss prevention.
• Develops, coordinates, and delivers risk management and loss control seminars and training programs for internal departments, promoting progressive risk management objectives, principles, and techniques across the corporation.
• Assists with insurance program renewals and procurement, and supports the administration, monitoring, and financial oversight of the self‑insurance reserve fund.
• Supports the administration of the certificates of insurance tracking and approval process.
• Supports the tracking and maintenance of insured values of corporate assets to ensure accurate insurance coverage.
• Assists with the development and ongoing review of insurance, claims, and risk management policies and procedures.
• Coordinates with internal departments to determine required insurance coverage and proactively advises insurance brokers and providers of additions, deletions, or coverage changes.
• Prepares and delivers written and verbal reports, policies, procedures, and recommendations to staff at all levels, Council, external agencies, and the public, as required.
• Assists in the preparation and monitoring of the annual insurance and risk management budget, including external premiums, self‑insured reserves, and risk management initiatives.
• To perform other related duties as assigned.

Risk and Claims Coordinator

Financial Planning and Analysis

• Responsible for the management and administration of the County’s Accounting controls.
• Prepare the County’s year-end Financial Statements and Financial Information Returns in CaseWare by gathering all relevant information and ensuring that the data is balanced and cross-referenced with reports from the County’s financial systems.
• Provides assistance to the Deputy Treasurer, Manager of Accounting Services for completion of year-end reporting requirements by ensuring that all year-end working papers are complete and accurate.
• Aid the Deputy Treasurer in liaising with the County’s appointed external auditors for all audit related functions.
• Serve as the key contact and liaison with the County’s appointed actuary and be responsible for ensuring that annual updates are completed as required.
• Coordinate annual year end audit requirements to ensure that timelines are met and all necessary information is gathered efficiently and effectively.
• Gather all relevant information for the completion of the County’s annual Financial Information Return, ensuring that the data is balanced and cross-referenced with reports from the County’s financial systems.
• To provide high level internal/external audit assistance to County Departments/Divisions.
• Manages the policies and procedures for data collection and financial information processing including review and updating of Internal Control systems.
• Develops and maintains financial reports for Departments / Divisions to meet their internal management reporting and external financial reporting requirements.
• On an ongoing basis, reviews Department / Division business processes providing recommendations on re-engineering processes to provide operational efficiencies.
• Responsible for monitoring major financial information processes, ensuring the information is accounted for accurately and on a timely basis – for example: salaries and benefits, transfers, HST, trust accounting, accounts receivable.
• Develop and process extraction routines and scripts to create customized analyses to meet audit requirements of County’s external auditors, CRA auditors and Federal / Provincial audits, etc.
• Oversee the County’s bank reconciliation, debt accounting, HST filing.
• Responsible for managing accounts receivable invoicing processes in a timely manner and in accordance with applicable corporate policies.
• Act as a team leader by providing day-to-day supervision and direction to direct reports in order to maintain the delivery of timely and effective service.
• To manage staff and oversee staffing requirements including recruitment, training, and performance evaluations.
• To perform other related duties to assist in all functional areas of the Finance Department.

Junior IT Security Analyst

Risk and Claims Coordinator

Supervisor, Financial Operations, Internal Audits