Noibu

Customer Success Manager

• Motivate and guide a team of Mid Market Customer Success Managers
• Develop and implement customer success strategies
• Monitor key performance indicators (KPIs)
• Cultivate strong relationships with enterprise customers
• Work closely with Product and Go-To-Market (GTM) teams
• Anticipate and mitigate customer-related risks
• Act as a customer advocate within the organization
• Ensure team scales and efficiency through AI initiatives

Manager, Mid-Market Customer Success

Solutions Engineer

• Partner with AEs on mid-market opportunities
• Deliver compelling, tailored demos and POCs
• Field and resolve technical objections with authority
• Build proof-of-concepts and custom demo environments
• Capture structured product feedback from the field
• Contribute to SE enablement

Manager, Mid-Market Customer Success

Solutions Engineer – Pre-Sales