Noah Medical

Sales

• Own the commercial success of the Galaxy system within your assigned territory, including achieving annual sales goals and MBOs in your region.
• Engage surgeons, administrators, and economic buyers in person at their workplace to understand their needs, align on value, and move opportunities forward.
• Work closely with internal partners across Clinical Sales, Marketing, Product Management, Clinical Engineering, Contracting, and Field Service to deliver a coordinated customer experience.
• Represent Noah Medical professionally in the field, contribute to shared learnings across the sales organization, and shape how we bring Galaxy to market.

Regional Sales Manager

Manager

• Oversee work for the Service and Support teams ensuring outstanding customer service to our customers both external and internal.
• Support development and performance of team members.
• Establish metrics and generate reports to monitor teams’ performance and service levels to our customer through the development of Key performance indicators (KPI’s)
• Responsible for recruiting and hiring to support business needs.
• Assures optimum equipment uptime for customers by quickly responding to customer reported problems and managing their expectations via phone, email or onsite visits.
• Champion a strong customer-facing culture in the field – professionalism at the site, effective communication with clinical staff, and proactive follow-up after service events.
• Provides feedback for design and process changes to assure customer satisfaction.
• Excellent communication skills with the ability to interact with customers at all levels.
• Effectively manage team budget.
• Ensure company assets are maintained to perform all necessary job functions.

Regional Sales Manager

Technical Service Manager