NMDP

Full-stack Engineer

• The Senior Salesforce Developer will provide innovative solutions for business needs while balancing effort and feasibility with cost and maintainability.
• Participates in all phase of software development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment and support.
• Develops high-quality and scalable application logic with Apex and SOQL.
• Architects and develops advanced UI components using Lightning Web Components (LWC), modern JavaScript frameworks (ES6+), and CSS/SASS, while deprecating legacy technologies like Visualforce and JQuery.
• Designs and implements complex custom applications using Apex, Lightning Experience, and Salesforce Platform tools, ensuring seamless integration with external systems via REST/SOAP APIs, GraphQL, Platform Events, and MuleSoft.
• Leverages Salesforce best practices and design patterns to build highly scalable, secure, and maintainable solutions on the Salesforce multi-cloud environment (Sales, Service, Marketing, and Experience Clouds).
• Advocates for Salesforce’s latest features and enhancements, and serves as a technical leader and mentor to junior and mid-level developers, conducting code reviews, sharing industry best practices, and promoting continuous learning within the team.
• Works closely with stakeholders from Sales, Marketing, and Service to drive strategic projects, enhance business processes, and optimize cloud-based solutions across the organization.
• Develops and enforces comprehensive testing strategies, leveraging ApexMocks, Salesforce CLI, and Jest for LWC to ensure unit, integration, and automated testing coverage.
• Champions and drives the adoption of Agile, Scrum, and DevOps methodologies, utilizing tools like Salesforce DX, Git, Copado, and CI/CD pipelines for efficient development, testing, and release management.
• Leads requirement gathering, solution architecture, and technical documentation for complex projects, focusing on system performance, data architecture, and long-term scalability.
• Takes on additional responsibilities such as leading technical design sessions, evaluating new technologies, and influencing strategic direction of Salesforce implementations.
• Other duties as assigned.

Senior Software Engineer

Manager

• Responsible for the strategic direction, design, leadership and management of the outreach program, core navigation services and coordination between the NMDP network and the Patient Support Center.
• Overseeing the daily operations of a team dedicated to guiding patients and providers through complex treatment pathways.
• Creating a model for aligning services with transplant centers to enhance TC capacity and improve access to transplant.
• Manage staffing, scheduling, and capacity planning to ensure adequate coverage and efficient service delivery.
• Drive operational efficiency by monitoring and analyzing key performance indicators (KPIs).
• Establish quality assurance protocols to monitor interactions and ensure the delivery of exceptional service.
• Represent the Voice of the Patient as NMDP builds out a product strategy.

Senior Manager, Patient Navigation

Product Analyst

• Analyze product performance, usage, and outcomes to generate insights that inform product strategy, roadmap decisions, and prioritization
• Analyze user behavior, adoption trends, performance metrics and customer feedback
• Develop and maintain product-level metrics, dashboards, and reporting in partnership with Decision Support and analytics teams
• Translate data into clear insights and recommendations for Product and leadership teams
• Support hypothesis testing, opportunity sizing, and impact assessment for new and existing product initiatives
• Partner closely with Product Managers and Product Owners to understand business objectives, customer problems, and desired outcomes
• Translate business questions into analytical approaches and clearly communicate findings to both technical and non-technical audiences
• Support trade-off discussions by providing data-backed insights on value, risk, and impact
• Collaborate with Decision Support and Market Research functions to ensure consistency in insights, metrics, and storytelling across the product portfolio
• Contribute to product reviews, planning sessions, and governance discussions by bringing forward relevant data and insights
• Help standardize analytical practices and tools used across product teams as the organization matures in its product model
• Track benefit realization and adoption post-implementation
• Identify opportunities for optimization based on performance data
• Recommend improvements based on data and user feedback
• Support regular product review cadences with performance reporting

Senior Product Analyst

• Develops and Manages the Product Portfolio:
• Leverages his or her industry expertise to inform and shape the overall product strategy.
• Serves as a product evangelist throughout the organization and with external stakeholders in order to create buy-in, as well as build awareness and credibility.
• Collaborates on the product strategy and product roadmap that reflects the priorities of the organization, as well as our customers, while also delivering on our strategic objectives.
• Conducts market research and meets with customers to solicit feedback on current products and understand unmet needs.
• Assesses the competitive environment and determine our competitive position compared to others in the market.
• Owns the creative process of generating, developing and curating new product ideas to drive growth.
• Translates the product strategy into detailed requirements and specifications.
• Clearly articulates the value proposition to the internal development team so they understand the demand for and interest in a new product or product release.
• Owns product definition, specifically the identification of key product functionality that best meets the needs of the internal and external stakeholders.
• Drives product development and continuously re-prioritizes features and functionality as new information is obtained during the product development cycle.
• Leads the Go-to-Market Strategy:
• Leverages industry expertise to drive product pricing and positioning strategies to drive growth in lives and revenue.
• Works with Marketing to develop marketing and promotional strategies appropriate for each product and in consideration of the target audience.
• Increases market share through the development and delivery of market-driven products, as well as working with Sales/Business Development on product sales strategies.
• Assists the Sales/Business Development team in the development of pitch decks, product overviews, and other sales support materials for the products in your portfolio.
• Achievement of Results:
• Develops and leads a high-performing, cross-functional team focused on the delivery of our objectives and initiatives.
• Actively monitors product, customer and operational metrics and course corrects as needed.
• Designs and monitors metrics for biobank usage and performance.
• Oversees the delivery of products & services that meet or exceed provider expectations and meet SLAs.
• Owns the P&L and ensures financial and operational metrics are met or exceeded.
• Collaborates cross-functionally to deliver services.
• Develops and Maintains Key Relationships:
• Attend conferences and builds relationships with industry influencers and key customers.
• Attends multi-department meetings, and communicates regularly to internal and external stakeholder groups in multiple forums.
• Acts as a leader supporting the strategic goals and initiatives of NMDP.
• Participates in strategic planning for the organization and review progress toward achieving strategic goals on a monthly basis.
• Builds professional networks in this and related industries for the purposes of best practice sharing and performance benchmarking.

Manager, Product Development

Financial Planning and Analysis

• Serve as a FP&A Business Partner to cross functional leaders, providing financial insights, forecasting support, and data-driven recommendations to guide business decisions.
• Assist with month-end close activities, including accruals, reconciliations, and reporting.
• Support budgeting and forecasting processes by partnering with business units to gather inputs and assumptions.
• Prepare monthly, quarterly, and annual financial reports, including variance analysis against budget and prior periods.
• Analyze financial data and trends to support strategic decision-making and business performance.
• Identify opportunities for cost savings, efficiency improvements, and revenue growth.
• Collaborate cross-functionally to provide financial insights and support operational initiatives.
• Seek opportunities to leverage systems to eliminate redundant processes.
• Support ad hoc analysis, reporting, and special projects as needed.

Financial Analyst

Compliance

• The Senior Regulatory Affairs Associate will join a team of Regulatory Affairs professionals.
• Support the review of regulatory and clinical documents and submissions.
• Participate on internal and external projects/initiatives.
• Provide regulatory support in key areas such as 21 CFR Part 11 compliance.
• Work closely with others in the NMDP organization and global cell collection network.
• Assist with regulatory oversight and submissions for trials where NMDP is the Sponsor of an IND or international equivalent.
• Support clinical trials, protocols and/or INDs under NMDP Master Protocol.
• Serve as primary regulatory expert for 21 CFR Part 11 for the Regulatory Team and interdepartmental projects.
• Perform promotional and marketing material reviews for regulatory compliance.
• Review incidents, complaints, and Adverse Events to FDA, HRSA, WMDA and other agencies.

Senior Regulatory Affairs Associate

• The Senior Financial Analyst – Product Finance serves as a strategic partner to Product, Strategy, and cross-functional teams, providing financial insights and decision support to drive product investments, portfolio optimization, and long-term value creation.
• This role is responsible for integrating financial analysis with product strategy, ensuring that investment decisions, pricing models, and product roadmaps are aligned with organizational goals and financial stewardship.
• Partner with Product team to evaluate product investments, business cases, and long-term roadmap decisions
• Develop and maintain financial models to assess product profitability, ROI, and lifecycle economics
• Provide scenario analysis and sensitivity modeling to inform prioritization and trade-offs across the product portfolio
• Translate complex financial insights into clear recommendations for senior leadership
• Lead financial planning processes for product areas, including annual budgeting, quarterly forecasting, and long-range planning
• Track and analyze product performance against financial and operational KPIs (e.g., revenue, cost to serve, adoption metrics)
• Partner with business stakeholders to identify drivers of variances and recommend corrective actions
• Develop and refine pricing strategies, cost models, and contribution margin analysis for product offerings
• Analyze customer segments, market dynamics, and competitive positioning to inform pricing and investment decisions
• Identify opportunities to improve profitability through cost optimization and pricing adjustments
• Collaborate with Product Management, Engineering, Operations, and Marketing to align financial insights with product strategy
• Support product launch planning through financial modeling, investment tracking, and performance measurement
• Enable data-driven decision making by improving access to financial and operational data
• Support the development of product-line P&Ls and portfolio-level resource allocations
• Develop dashboards and reporting to track product-level financial and operational performance
• Leverage financial systems and data infrastructure to improve accuracy, efficiency, and scalability

Senior Financial Analyst – Product

Recruitment

• The Member Recruitment & Event Coordinator is a public-facing member of NMDP.
• This position educates, engages, and inspires the public for their support and participation in the mission through presentations, awareness events, celebrations, and registry recruitment event execution.
• This role travels regularly throughout the entire state of Missouri and will occasionally visit Kansas, Iowa and Nebraska as well but will be based out of the St. Louis, MO metro area.
• Primary responsibilities include building and sustaining relationships and driving committed individuals to join the NMDP registry.
• Effectively communicates through public speaking and written communication to expand the NMDP mission within the local community for the purpose of increased participation in new, diverse registry members, volunteerism, and philanthropic giving.
• Plans, organizes, and delivers mission-focused events (live and digital) in a manner that ensures excellent registry member experience as well as exceptional customer service to the community partner and sponsor.
• Activates volunteers and sponsors to achieve event targets, including promotions and sponsor network engagement.