Facility Account Manager – Wound Care
NIVA Health
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Salary
💰 $85,000 per year
About the role
- Serve as the primary point of contact for 25+ assigned Skilled Nursing and Assisted Living Facilities
- Conduct weekly on-site visits to support operational alignment, build relationships, and enhance patient flow
- Attend facility meetings (Resident Council, QAPI, care coordination, leadership) to advocate for NIVA’s services
- Monitor wound patient census and proactively address dips through staff education and workflow solutions
- Present monthly reports on patient outcomes, utilization, and performance metrics to facility and internal stakeholders
- Identify opportunities for account growth—expanding services within your territory
- Serve as an escalation point for issues and ensure rapid, professional resolution
- Support onboarding of new facilities and continuous in-service training for partner staff
Requirements
- 2+ years’ experience in skilled nursing, assisted living operations, healthcare account management, or healthcare sales
- Demonstrated ability to manage multi-facility portfolios and high-touch relationships
- Experience collaborating with nursing leadership and care teams
- Track record of achieving goals in fast-paced, results-oriented environments
- Bachelor’s degree (preferred)
Benefits
- Medical, dental, and vision insurance
- PTO and paid holidays
- Mileage reimbursement and travel support
- Career development and advancement opportunities
- Dynamic, supportive team culture
- Mission-driven work that impacts quality of care for vulnerable populations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildingadvocacyproblem resolutionstaff educationcollaborationgoal achievementoperational alignmentcommunication