NIVA Health

Operations

• Provide strategic and operational oversight for multiple markets and clinical service regions.
• Lead a team of Directors of Nursing responsible for supervising mobile wound care provider teams.
• Ensure consistent execution of operational standards, workflows, and performance expectations across all regions.
• Develop scalable systems, processes, and infrastructure to support organizational growth.
• Monitor operational performance and implement improvement initiatives to increase efficiency and effectiveness.
• Directly supervise and mentor Directors of Nursing and other operational leaders.
• Build a culture of accountability, collaboration, and continuous improvement.
• Establish performance expectations and leadership development plans for operational management teams.
• Partner with clinical leadership to recruit, retain, and develop top talent.
• Oversee operational support for mobile wound care providers treating patients in skilled nursing facilities, assisted living facilities, homes, and other care settings.
• Ensure provider scheduling, staffing models, patient access, and geographic coverage align with business objectives.
• Collaborate with clinical leadership to optimize patient care delivery workflows.
• Identify and remove operational barriers affecting provider productivity and patient outcomes.
• Ensure compliance with federal, state, and organizational healthcare regulations.
• Monitor quality indicators, patient outcomes, and operational performance metrics.
• Lead operational readiness efforts for audits, accreditation reviews, and compliance initiatives.
• Partner with clinical leadership to drive continuous quality improvement efforts.
• Manage operational budgets and resource allocation.
• Monitor productivity, labor utilization, and operational efficiency metrics.
• Identify opportunities to improve profitability while maintaining exceptional patient care.
• Support forecasting, strategic planning, and market expansion initiatives.
• Lead operational implementation of new markets, service lines, and organizational initiatives.
• Partner with executive leadership on strategic growth planning.
• Support integration of technology, automation, and workflow optimization initiatives.
• Drive successful organizational change management efforts.

Wound Care Director of Operations