NIPPON EXPRESS GROUP

Account Manager

• - Serve as the primary contact for assigned key accounts, ensuring operational excellence, customer satisfaction, and commercial success.
• - Provide competitive spot rate quotations across air, sea, road, and multimodal transport, in close coordination with procurement and pricing teams.
• - Analyze client needs and offer tailored transport solutions while identifying upselling opportunities and supporting lead conversion.
• - Support Key Account Managers and sales teams with service reviews, KPI tracking, reporting, and strategic account planning.
• - Coordinate and conduct regular MBRs/QBRs, monitor performance metrics, and implement corrective actions to maintain service quality.
• - Manage customer data, pricing, and sales pipelines through CRM tools, and oversee RFQ timelines and documentation.
• - Ensure smooth business handover to operations, collaborating with internal stakeholders to maintain service consistency and quality standards.
• - Build long term customer partnerships, fostering growth opportunities and aligning global capabilities with client needs.

Operational Key Account Manager

Engineer

• Join the logistics engineering team at Nippon Express UK and help shape the next generation of intelligent, automated, data driven warehouse solutions.
• Contribute to the design, launch, and optimisation of large scale distribution operations across our UK network.
• This position offers a unique blend of analytical problem solving, operational execution, and hands-on innovation.
• Collaborate closely with senior engineers, site teams, and international colleagues to build efficient, data driven logistics solutions.
• Help analyze customer flows and operational data to identify patterns and opportunities to enhance operational efficiency.
• Support the development of project plans for new contracts and assist in implementing projects within timeline and budget.

Junior Logistics Engineer

Security Engineer

• Lead, mentor, and inspire the IT Security team.
• Elevate our ISMS, policies, and security framework.
• Own compliance with ISO 27001, ISAE 3402 Type II, and NIS2.
• Deliver impactful, data-driven security insights.
• Collaborate cross functionally with auditors, vendors, and regional leaders.
• Run proactive vulnerability management including penetration testing.
• Lead decisive incident responses to keep networks secure.
• Oversee identity and access management.
• Own business continuity and disaster recovery strategies.
• Drive engaging security awareness programs.

IT Security Manager

Auditor

• The Nippon Express Group is one of the leading global logistics service providers. As the Internal Auditor (f/m/x), you will play an important role within the Internal Audit team and will add to the effectiveness and quality of our internal audit processes. You will be located (together with your team colleagues) in our European headquarter - in the heart of Duesseldorf.
• Plan and support internal audits of NX Group companies/branches in the EMEA region to review and verify financial and operational records for accuracy and compliance.
• Identify and evaluate areas of risk and potential operational improvement within the organization.
• Support the development of annual audit plans and determine the individual audit scope.
• Prepare audit reports and communicate findings and recommendations to the EMEA senior management.
• Provide recommendations for process improvements and schedule follow-up audits to monitor management's actions.
• Track corrective actions to ensure timely resolution of audit findings.
• Continuously gain knowledge on rules, regulations, best practices, tools, techniques and sector performance standards.
• Travel (5-7 times per year for the duration of one week, usually) to our locations within the EMEA region, to Japan or other regional offices.

Operational Key Account Manager

Junior Logistics Engineer

IT Security Manager

Internal Auditor – Finance