NinjaTrader

Trading Operations Associate

NinjaTrader

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • California • Colorado • United States

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Salary

💰 $40,000 - $60,000 per year

About the role

  • Oversee and manage customer trading activity, including special bookings, allocations, FX trades, and other daily operational tasks
  • Perform key back-office functions such as trade allocations, treasury processing, and trading platform setup
  • Monitor and resolve trade breaks, process commission discrepancies and adjustments, and complete end-of-day checks
  • Assist with contract expiration monitoring and post-trade allocation support
  • Collaborate with cross-functional teams including Risk Management, Account Management, Finance, and Customer Support
  • Deliver outstanding customer service by troubleshooting issues and resolving inquiries in real time
  • Support strategic projects and take on additional responsibilities as needed
  • Maintain a high level of accuracy while multitasking in a high-pressure environment

Requirements

  • Bachelor’s Degree in Finance or related field (preferred)
  • Strong technical aptitude and ability to troubleshoot client-side software/computer issues
  • Excellent written and verbal communication skills
  • Comfortable learning and working with proprietary trading software
  • Highly organized and detail-oriented with a proactive mindset
  • Strong team player with a positive attitude and eagerness to learn
  • Willingness to work alternate shifts as needed
  • Flexibility to work mid or overnight shifts, including holidays, as needed
  • Ability to work a 4x10 schedule (10.5-hour shifts with a 30-minute lunch)
  • Availability to support weekend coverage as needed
Benefits
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Paid Parental Bonding Leave
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trade allocationstreasury processingtrading platform setuptrade break resolutioncommission processingcontract expiration monitoringpost-trade allocation supportcustomer trading activity managementmultitasking in high-pressure environmenttroubleshooting client-side software
Soft Skills
excellent written communicationexcellent verbal communicationhighly organizeddetail-orientedproactive mindsetstrong team playerpositive attitudeeagerness to learncustomer serviceflexibility
Certifications
Bachelor’s Degree in Finance