Nikkiso Clean Energy & Industrial Gases

Operations

• Lead global marine operations across service facilities, shipyards, and offshore support locations.
• Drive execution of complex projects, ensuring safety, efficiency, and customer satisfaction at every stage.
• Establish and enforce compliance with international safety and environmental regulations, as well as marine classification society standards.
• Build, mentor, and inspire a high-performing global team of managers, engineers, and field service technicians.
• Develop and optimize operational processes, driving continuous improvement in quality, efficiency, and profitability.
• Collaborate with sales, engineering, and product development teams to align marine service operations with customer needs and business growth objectives.
• Manage P&L responsibilities, budgets, KPIs, and strategic resource planning.
• Represent Nikkiso as a trusted thought leader within the global marine and clean energy sectors.

Director, Global Marine Operations

Account Manager

• Manage all sales activities within the assigned territory.
• Building and maintaining strong, long-lasting customer relationships.
• Respond to customer enquiries and RFQs in a professional manner and on a timely basis.
• Identify new business opportunities.
• Acquiring in-depth knowledge of the company's products or services to effectively demonstrate their value to potential clients.
• Developing and implementing sales plans tailored to the regional market to drive sales growth.
• Collaborating with the Aftermarket sales team and other departments to achieve sales objectives and enhance the client experience.
• Making presentations to clients and developing product solutions tailored to their business needs.

Aftermarket Account Manager, LNG & Engineered Pumps

Salesforce Administrator

• Manage user accounts, profiles, roles, and permission sets.
• Monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits.
• Provide first-level support to Salesforce users, addressing data issues and access requests.
• Stay updated on Salesforce releases and new features and assess their impact on current processes.
• Provide training and assistance to the team as necessary
• Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment.
• Manage system configurations, user profiles, permission sets, and security settings.
• Support data integrity and operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity.

Project Manager

• Coordinate project activities assigned by the AMS Manager focusing on schedules, budgets, risks and mitigations
• Plan, schedule, conduct, and coordinate assigned project work; monitor work for on-time release and delivery
• Understand cost accounting and manage risks/opportunities
• Create and edit bills of materials
• Maintain regular contact with project clients and equipment vendors
• Participate in client/contractor meetings and resolve project management issues
• Ensure project documentation is complete, current, and stored appropriately
• Apply NCI methodology and enforce project standards
• Identify project stakeholders and determine their needs and expectations
• Generate project schedules, budgets, statements of work and customer status reports
• Generate monthly project status updates and manage day-to-day project communications
• Create and execute project work plans and revise as necessary to meet changing requirements

Aftermarket Service Project Manager II

Support Engineer

• Provide technical expertise and escalation support for the NCS organization globally.
• Develop regional technical support roles and train regional technical support worldwide.
• Consolidate and review all warranty claims and oversee warranty claims process.
• Liaison with product company stakeholders on systemic issues and lead Root Cause Analyses (RCA).
• Lead Product Quality Meetings (PQM) and conduct regular product meetings with Product Company.
• Develop tools, presentations, communication documents, and work instructions for service group products.
• Oversee development and distribution of technical bulletins and provide product feedback to improve quality.
• Implement NCS Warranty policy, track/review warranty reports, perform warranty data analysis and reporting.
• Identify and implement corrective and preventive actions to reduce recurrence of issues.
• Provide technical input for aftermarket products and services development.
• Support QMS requirements and conform with international, state, and federal regulations.
• Participate in technical seminars, customer events, and trade shows as needed.
• Perform other responsibilities as assigned.

Global Technical Support

Designer

• Create detailed drawings including wiring diagrams for industrial control panels and control skids.
• Create control panel assemblies, power panels and motor starter controls.
• Produce piping and instrument diagrams; piping and tubing assemblies complying with ASME B31.3 with guidance from pressure vessel engineer.
• Produce pressure vessel details complying with ASME Section VIII with guidance from pressure vessel engineer.
• Create steel weldments for small equipment skids and frames and details of machined parts.
• Select component parts and materials and create parts lists for procurement.
• Interact with project and sales engineers, purchasing, manufacturing, and customers on drawing submittals.
• Maintain project schedules for jobs.

CAD Designer I

Supply Chain

• Deliver quality product on time while improving existing processes and supporting engineering development
• Drive productivity improvements and create/implement transformation plans using expertise in production, machine shop, warehouse and master planning
• Assess manufacturing operations and identify opportunities to improve cash flow and support implementation of lean principles to improve quality, productivity and efficiency while reducing cost
• Lead and manage supply chain projects that focus on improving supplier performance by establishing supplier relations across the globe
• Serve as expert on master planning for operations (forecast/demand/supply/materials/inventory planning)
• Promote and develop lean practices across the organization such as Daily Management, Leadership Standard Work, and Gemba Walks
• Act as change agent to support optimization and implementation of new systems and digitalization efforts to stabilize and improve site operations
• Co-lead and participate in strategy deployment and value-stream mapping

Director, Supply Chain

Business Development Rep

• Develop sales activities and expand customer base in assigned US market (aerospace and fueling).
• Work closely with Business Line Manager and Segment Manager to exceed customer expectations and deepen relationships.
• Responsible for year-on-year bookings growth for Prime equipment aligned with company strategy.
• Assist Segment Manager in developing business plans and sales strategies for key accounts.
• Initiate and coordinate action plans to penetrate new markets and assist in marketing plan implementation.
• Develop cross-disciplinary relationships within target accounts to support account development and growth.
• Ensure all sales activity is accurately reflected in Sales force CRM and provide timely feedback and forecasts.
• Present new product developments and business strategies to customers and attend trade shows to generate leads.
• Provide timely, accurate, competitive pricing, conduct proposal presentations and RFP responses, and control expenses.

Business Development Representative – Aerospace and Fueling

• Develop and expand aftermarket sales of spares, upgrades, field service, and lifecycle solutions for marine customers.
• Build and maintain strong relationships with shipowners, shipyards, and fleet operators worldwide.
• Stay close to customer operations, industry trends, and regulatory requirements to anticipate needs.
• Translate technical requirements into tailored service solutions that enhance performance and reliability.
• Lead commercial discussions and service agreements that strengthen customer loyalty.
• Work closely with product, engineering, and service teams to deliver seamless customer support.
• Represent Nikkiso CEIG aftermarket at customer sites, industry events, and marine conferences.
• Participate in company safety training and wear PPE as required.
• Travel domestically and internationally to engage with marine customers, production facilities, job sites and the like.

Aftermarket Account Manager, Marine Market Segment

Manager

• Manage the Nikkiso Cryogenic Process Systems business in the Americas and achieve Functional Unit market objectives and financial targets
• Double market share in the region within 3-5 years (strategic growth objective)
• Obtain qualified leads and work with the Cryogenic Process Systems team to book jobs in the region
• Report to the Vice President of Sales and Marketing and oversee Business Development direct reports
• Promote and sell the full range of Functional Unit equipment and coordinate with other Functional Unit products
• Ensure full and detailed utilization of Salesforce (CRM) by all assigned users
• Nurture and strengthen customer relationships and loyalty across North and South America
• Report market information related to technology, economy, regulations, competition
• Conduct regular Business Review Meetings with the Functional Unit
• Provide local training and equip staff with necessary tools
• Support management of distributors, partners, and agents in the assigned territory
• Manage specific market segments and customers via Key Account Specialists
• Establish local structure, set goals and KPIs for sales per region/per product
• Plan routine visits to major customers and oversee team leadership, guidance, support, and motivation
• Proactively identify and follow up on customer problems to ensure product reliability and service support

Business Line Manager

• Manage all sales activities within the assigned territory and maintain a robust sales pipeline
• Build and maintain strong, long-lasting customer relationships to identify unmet needs and drive repeat business
• Respond to customer enquiries and RFQs professionally and in a timely manner
• Work with internal resources (workshops, technical support) to ensure customer needs are satisfied
• Develop and implement regional sales plans to drive aftermarket and maintenance services growth
• Track, record, and compile reports on pipeline, funnel and bookings using Salesforce CRM
• Collaborate with Aftermarket sales team, marketing, and customer service to achieve sales objectives
• Make presentations to clients and develop product solutions tailored to customer needs
• Lead contract negotiations and finalize agreements with clients
• Act as a brand ambassador at industry events and trade shows
• Travel to client offices, production facilities, and industrial job sites as required
• Complete safety training and wear Nikkiso approved PPE as needed

Aftermarket Account Manager, LNG & Engineered Pumps Segments

Human Resources

• Reporting to the Director, Global HR Operations, the HRIS Analyst will provide analytical and technical support to the Human Resources team as well as perform administrative duties related to the operations of the human resources department.
• Time & attendance subject matter expert across the company; troubleshoots system issues and streamlines payroll submission process.
• Performs customer service functions by answering employee requests and questions.
• Ensures that data is accurately processed and maintained.
• Runs and analyzes human resource reports such as attendance, new hire, and turnover reports.
• Assists with the preparation of the performance review process.
• Collects and compiles HR metrics and data from a variety of sources including the HRIS and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
• Responsible for defining system requirements and working with external vendors to evaluate and select HRIS software and systems.
• Responsible for HR system routine maintenance & simple configurations, including researching and resolving problems or process flaws; recommend solutions or alternate methods to meet requirements and build efficiencies.
• Assists in the review and implementation of system upgrades, migrations & implementations.
• Recommends process improvements, innovative solutions and assists in methods to remain compliant with policy and regulatory requirements.
• Documents processes, identifies HR concerns, and compiles data analysis reports.
• Performs application upgrades & enhancements and provide training and technical support.
• Performs statistical analysis on gathered HR data and running queries.
• Performs audits on HR processes and documents, including but not limited to I-9s, hiring, termination of service, and payroll administration, when required.
• Responsible for development and maintenance of monthly headcount, HR scorecard, and other metrics as required
• System training of HR staff and new users as necessary.