NICE

Account Executive

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
• Coordinate and lead all sales activities to achieve business goals.
• Ensure the proposed sales and solutions capitalize on NICE Actimize strengths and can be implemented successfully.
• Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
• Develop and maintain high-level relations with ‘C ’levels
• Create and maintain a high-level presence and a network of relationships to facilitate sales. Initiate, support, develop, and monitor purchasing agreements between NICE Actimize and the customer.

Account Executive – Actimize

Solutions Engineer

• Design, build, and implement advanced Conversational AI solutions for customers and partners.
• Manage high-impact projects, providing deep technical insights.
• Ensure customers achieve maximum value from the platform.
• Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
• Provide cutting-edge technical solutions and tackle advanced technical challenges.
• Partner with cross-functional teams for business development support.
• Deliver technical training, workshops, and best practices.
• Develop precise technical documentation and resolve complex issues.

Solution Architect

Pre-sales Engineer

• Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
• Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
• Lead in all technical aspects of the sales process.
• Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
• Actively contribute to a team approach with account executives and overlay teams.
• Provide product feedback and suggestions to Product house.
• Able to promptly respond to functional and technical elements of RFIs/RFPs
• Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics

Senior Portfolio Presales Engineer

• Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
• Coordinate and lead all sales activities to achieve business goals.
• Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
• Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
• Develop and maintain high-level relations with ‘C’levels.
• Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Commercial Account Executive

• Partner with customers to boost productivity through advanced sheet metal fabrication applications.
• Demonstrate how Mate’s precision tooling and consumables can improve efficiency and performance.
• Build strong relationships with existing customers while identifying and developing new opportunities.
• Conduct on-site product demonstrations and customer meetings (in-person and via teleconferencing).
• Develop and maintain a network of OEM dealers and industry contacts to expand reach.
• Track meetings, expenses, and customer interactions using CRM software.
• Stay current on new products, industry trends, and market conditions — and share valuable insights with management.

Sheet Metal Fabrication Sales Representative – AR, KS, MO, OK

Strategy

• As the VP of Transformation, you will be the architect of the company’s future operating model and drive the most critical initiatives to transform the company.
• You will lead the design and execution of cross-functional initiatives aimed at accelerating growth, improving operational efficiency, and fostering a culture of continuous evolution.
• Partner with the executive team to identify value-creation levers and prioritize a multi-year transformation portfolio and collaboratively drive the execution of the roadmap with cross functional partners.
• Redesign end-to-end business processes using data driven methodologies to eliminate silos and friction.
• Serve as a key change agent, building high-trust relationships across the organization to overcome resistance and drive adoption of new ways of working.
• Establish rigorous KPIs and "Value Realization" frameworks to ensure transformation efforts translate directly to the P&L.

VP Transformation – Strategic Initiatives

Artificial Intelligence

• Serve as primary executive-facing PMO leader for AI programs.
• Translate client business objectives into AI roadmaps, Objectives & Key Results (OKRs), and Key Performance Indicators (KPIs).
• Present portfolio status, risks, options, and value realization to client executives.
• Lead steering committees, Quarterly Business Reviews (QBRs), and executive communication.
• Establish PMO standards tailored to AI, including AI/ML lifecycle stage gates.
• Run portfolio intake, prioritization, funding, and benefits tracking.
• Implement AI-augmented reporting, dashboards, and risk sensing.
• Oversee end-to-end delivery of AI solutions, including data readiness, model validation, deployment, and adoption.
• Ensure alignment to responsible AI principles and compliance.
• Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders.
• Lead, mentor, and coach PMs, TPMs, and analysts.
• Manage staffing, workload balancing, and performance.
• Foster a high-performing, client-centric culture.

Manager, Professional Services, AI, CX

Project Manager

• Serve as a liaison between product management and business stakeholders for product processes
• Manage, coordinate, and support AI product-related projects through regular status meetings, communications, and monitoring
• Work with various business stakeholders to define and document scope, requirements, timelines, expectations, and potential risks
• Create and manage project plans, timelines, risks, and status communication methods
• Drive creation of process-related documentation, including training documents, knowledge articles, project plans, etc.
• Work as a primary point of contact for business stakeholders, product owners, and the larger project team
• Have the ability to multi-task multiple projects at a particular time
• Communicate in an effective and professional way with stakeholders and customers in and outside of inContact
• Provide guidance and collaboration to, and with, Product teams who are preparing for new product introduction, new product pricing, end of life strategy and migration
• Identify process needs in support of an effective product rollout experience
• Assist in updates and delivery to business
• Assist in business stakeholder management to ensure launch requirements are being met